Wednesday, July 25, 2012

Fair Dealing for Copyright in Canada

Copyright issues in Canada may not be top of most people's list of interesting news items but Canada may be on the cusp of legislating new copyright reforms and the reason may be a recent set of rulings from their supreme court.  The courts ruling covered several media formats and distribution methods and could generally be construed as a win for consumers.  That would be 'free-loaders' if you were of a certain group that saw the rulings as representing a way from consumers to make broader use of content without paying for it.  The details of the rulings make this conclusion less clear and the result maybe that the Canadian legislature may enact a new set of copyright rules by the end of the year.

The rulings covered music and educational materials (content) and centered on the issue of 'fair dealing' which equates to the US fair use doctrine and similarly requires a review of specific criteria to determine whether a use can be considered 'fair dealing' and thus is permitted.  From the ruling Judge Abella sets out this criteria:  (Corrected from Rothstein)
… the concept of fair dealing allows users to engage in some activities that might otherwise amount to copyright infringement.  The test for fair dealing was articulated in CCH as involving two steps.  The first is to determine whether the dealing is for the allowable purpose of “research or private study” under s. 29, “criticism or review” under s. 29.1, or “news reporting” under s. 29.2 of the Copyright Act.  The second step of CCH assesses whether the dealing is “fair”. The onus is on the person invoking “fair dealing” to satisfy all aspects of the test.  To assist in determining whether the dealing is “fair”, this Court set out a number of fairness factors: the purpose, character, and amount of the dealing; the existence of any alternatives to the dealing; the nature of the work; and the effect of the dealing on the work. 
In reviewing each of these fairness hurdles Abella offered several zingers and reading between the lines it doesn't seem there was much sympathy for the argument education publishers presented.  For example, in reviewing the 'purpose' factor he dismissed the reasoning that “private study” should not be understood as requiring users to view copyrighted works in splendid isolation (my italics) and that focusing on the 'geography' of teaching artificially separated the teacher from the studying students.  At issue is whether teachers can be separated from the students with respect to the use of the content and Judge Abella politely shoots this down saying that,
with respect, was a flawed approach.  First, unlike the single patron in CCH, teachers do not make multiple copies of the class set for their own use, they make them for the use of the students.   Moreover, as discussed in the companion case SOCAN v. Bell, the “amount” factor is not a quantitative assessment based on aggregate use, it is an examination of the proportion between the excerpted copy and the entire work, not the overall quantity of what is disseminated. 
Interesting that the Judge is suggesting it doesn't really matter how big the class is but rather the amount of material taken from the entire work which equates to the US concept of fair use.

In the press, the reaction to the set of decisions oscillated between 'free content' and 'the end of publishing'.  A point counter point ran in the Canadian Financial Post.  De Beer suggests that the ruling is not an assault on copyright (as his fellow FP columnist Corcoran comments) but rather an opportunity for innovation in education:
The education case that Financial Post editor Terence Corcoran calls an assault on copyright will drive innovation in classrooms across the country by providing necessary breathing room for teachers and students to deal fairly with copyright-protected materials. Schools will probably continue a trend that predates this decision by shifting away from collective blanket licences. But, where copying goes beyond validated fair dealings, institutions will instead choose market-oriented solutions like custom database subscriptions and direct licences on various terms from authors or publishers.
In my (biased) view, I thought the Judge's comments with respect to the 'alternatives to the dealing' argument presented by the publishers to be most interesting.
I also have difficulty with how the Board approached the “alternatives to the dealing” factor.  A dealing may be found to be less fair if there is a non-copyrighted equivalent of the work that could have been used, or if the dealing was not reasonably necessary to achieve the ultimate purpose (CCH, at para. 57).  The Board found that, while students were not expected to use only works in the public domain, the educational institutions had an alternative to photocopying textbooks: they could simply buy the original texts to distribute to each student or to place in the library for consultation
He goes on to suggest that buying books for the entire class when only a portion is needed is is not realistic,
Under the Board’s approach, schools would be required to buy sufficient copies for every student of every text, magazine and newspaper in Access Copyright’s repertoire that is relied on by a teacher.  This is a demonstrably unrealistic outcome. 
Here there may be some similarity to the recent Georgia case in the US where Judge Evans plainly stated that if a publisher's chapter is readily and easily available and the permission is set at a "reasonable price" then the law comes down on the publisher's side. Abella does not go this far; however, there's some logic in taking his argument down that path.  This may be consoling to Canadian rights holders if they are able to easily deliver the 'except' in question rather than the entire book.  On other words, if the precise excerpt was available and reasonably priced to the student could Abella's argument be as strong?

Lastly, Abella thought publishers argument regarding financial harm caused by teachers' photocopying spurious and pointed to many other macro issues impacting publishers fortunes such as, "the adoption of semester teaching, a decrease in registrations, the longer lifespan of textbooks, increased use of the Internet and other electronic tools, and more resource-based learning."

In his concluding comments, de Beer suggests that this ruling may undercut copyright agency's (such as Access Copyright) desire to license use on a universal basis. Similar arguments have been made by others to the extent that blanket agreements will be less viable options for most institutions and many education institutions will establish direct agreements with select publishers and for others will seek permission on an needed basis.  This point coincides with a substantial increase in the per head rate that Access Copyright rolled out to education institutions for universal access late last year the size of which was 'heavily debated' and will come as welcome news to many Provosts.

All interesting developments, but the most interesting outcome may concern the government's effort to reform Canadian copyright.  Given these rulings (not all covered here), content owners may be motivated to pressure the legislature to set rules more in their favor but that remains to be seen.

Monday, July 23, 2012

MediaWeek (Vol 5, No 30); MOOCs, Online Higher Ed Courses, Library Ideas, Research Needs,

Massive Open Online Courses or MOOCs are really getting some people excited and the sheer numbers are amazing - although is this a fad and or a function of supply?  From the NYTimes an interview with Anant Agarwal of MIT who's first class enrolled 150,000 students (NYTimes)
Did you expect so much demand?
With no marketing dollars, I thought we might get 200 students. When we posted on the Web site that we were taking registration and the course would start in March, my colleague Piotr Mitros called and said, “We’re getting 10,000 registrations a day.” I fell off my seat and said, “Piotr, are you sure you’ve got the decimal point right?” My most fearful moment was when we launched the course. I worried that the system couldn’t handle it, and would keel over and die. 
...
Most students who register for MOOCs don’t complete the course. Of the 154,763 who registered for “Circuits and Electronics,” fewer than half even got as far as looking at the first problem set, and only 7,157 passed the course. What do you make of that?
A large number of the students who sign up for MOOCs are browsing, to see what it’s like. They might not have the right background for the course. They might just do a little bit of the coursework. Our course was M.I.T.-hard and needed a very, very solid background. Other students just don’t have time to do the weekly assignments. One thing we’re thinking of is to offer multiple versions of the course, one that would last a semester and one that could stretch over a year. That would help some people complete.
And from The Atlantic a profile of Coursera which they suggest is the "Single Most Important Experiment in Education" (Altantic):
But the deals Coursera announced Tuesday may well prove to be an inflection point for online education, a sector that has traditionally been dominated by for-profit colleges known mostly for their noxious recruitment practices and poor results. That's because the new partnerships represent an embrace of web-based learning from across the top tier of U.S. universities. And where the elite colleges go, so goes the rest of academia.
Coursera has previously teamed with Stanford, Princeton, University of Pennsylvania, and University of Michigan to offer 43 courses, which according to the New York Times enrolled 680,000 students. It now adds to its roster Duke, Caltech, University of Virginia, Georgia Tech, University of Washington, Rice, Johns Hopkins, University of California San Francisco, University of Illinois Urbana-Champagne, University of Toronto, University of Edinburgh, and Switzerland's École Polytechnique Fédérale de Lausanne.
Only one school, the University of Washington, said it will give credit for its Coursera classes. But two others, University of Pennsylvania and Caltech, said they would invest $3.7 million into the enterprise, bringing the company's venture funding to more than $22 million. Literally, colleges are buying in.
Suggestions that independent bookstore protectionism works in other countries - should it be implemented in the US? (Atlantic)
Here in the U.S., most bookstores survive in tales of grassroots preservation or community campaigns. Price-fixing is undoubtedly the least likely American solution, though as Jason Boog has pointed out at NPR, booksellers and publishers actually did persuade FDR to enforce a price floor to prevent Macy’s from undercutting small book retailers with loss-leader pricing on Gone with the Wind during the Great Depression. (That policy was later declared unconstitutional, but it did throw a wrench in the Macy’s strategy.) This April, though, the U.S. Department of Justice filed a lawsuit accusing Apple and several publishers of colluding to raise the price of e-books to compete with Amazon’s price-discounting. Don’t expect to see federal protection of local bookstores via price-setting anytime soon.
Possibly the worlds most bizarre library carrel but some interesting ideas for the future of libraries (Harvard):
In the seminar’s freewheeling atmosphere, ideas flew like cream pies at a food fight. What if behind-the-scenes work could take place in the open instead, suggested Matthew Battles, a fellow at the Berkman Center. “What if you set up somebody processing medieval manuscripts in Widener or Lamont—a processing station in a public space?” Battles had just come from a used-furniture depository, where he’d been scavenging for shelves that could be repurposed for use as curator stations, places where faculty members or librarians could be asked to curate small collections of books. “What about a mobile, inflatable library?” suggested Goldenson. “What would that do?” Or how about an “Artist in Reference,” he continued. “We could bring in experts in a particular subject to serve as guest reference librarians in their area of expertise.” Schnapp, running with the idea, noted that “Widener contains collections in fields that haven’t been taught at Harvard in a hundred years, where we have the best collections of materials.”
Is wikipedea looking to set up their own travel information and guide site (Skift):
Imagine a free TripAdvisor focused on travel destinations, where masses of travelers could update information during or after their hotel stay, tour or private meanderings around town, and share it with the world under the supervision of seasoned administrators.
The foundation’s board of trustees on July 11 approved a proposal [see Update below] to launch an advertisement-free travel guide [see Update below] and community members noted that 31 of the 48 administrators of the Internet Brands-owned Wikitravel have expressed interest in joining forces with the Wikimedia Foundation’s travel guide website.
Wikitravel is considered the current leader in travel wikis, but its advertisements and monetization efforts may turn off travelers and would-be contributors.
In addition, the introduction to a community discussion about the travel guide proposal argues that Internet Brands has failed to keep pace with the times and that Wikitravel suffers from a “lack of technical support/feature development.”
The Guardian Higher Ed team reports on a JISC study on student research needs 
The report's findings indicate that the greatest challenge to researchers is the difficulty of access to e-journals. It is easy to see why: doctoral students across all subjects told us that they predominantly look for secondary published resources to inform their research, and for over 80% of researchers, this means accessing full text journal articles.
These same materials are often subject to licensing restrictions and other limitations imposed by e-journals publishers and other information service providers. This appears to be an area of sharpening tension in the doctoral and broader research community, with the majority of students surveyed describing it as a 'significant constraint' in the research process, and one of the biggest frustrations affecting their work.
Despite the ongoing debate around open access in the media, the report's findings have told us that there is a significant level of confusion among researchers around what open access means, or even how reliable open access materials are.
Another finding from the report shows that as many as 35% of those researchers surveyed in 2011 did not receive any face-to-face training in research and information-seeking skills in the previous academic year, even though 65% of researchers ranked it as their most important training need. These outcomes are concerning, but fortunately they are also an area where significant improvements can be made, through increasing face-to-face training and support for researchers when they start their PhD programmes, but also much earlier as they enter higher education.

Wednesday, July 18, 2012

BISG: Adult Fiction Now 30% of Sales

The BISG will release their updated annual survey of the publishing industry next week but their press release today offers some tidbits of information of interest to many who track the industry.

The overall US publishing market contracted 2.5% to $27.2Billion down from $27.9 in 2011 however the results suggest changes in the product mix or general deflationary pricing since volume was up 3.4% year on year.

Naturally a highlight of the study remains the growth of eBooks in trade and the study points to the general acceptance of buyers of Trade Adult Fiction to the eBook format.  According to the report fully 30% of revenues are now in eBook format and this is now the dominant format for buyers.  Overall the report compiles data from over 1900 publishers in for sectors:  Trade (fiction and non-fiction for adults and children), School/K-12, Higher Education and Professional/Scholarly Publishing.

More from the press release:
  • In the overall Trade sector (encompassing Fiction and Non-Fiction for Children, Young Adults and Adults), e-books’ net sales revenue more than doubled in 2011 vs. 2010. This significant growth was particularly fueled by e-books’ performance in the Adult Fiction segment where, for the first time, they ranked #1 in net revenue among all individual print and electronic formats. 
  • Among categories, both Religion and Children’s/Young Adults showed strong growth while Children’s/YA ranked as the fastest-growing category in publishing in 2011.
  • Despite the negative impact of Borders’ bankruptcy and closures, particularly on print book sales, through three quarters of 2011, the Trade market held up equal with 2010 revenue figures, even showing a slight increase. 
  • Brick-and-mortar retail remained the #1 sales distribution channel for publishers in 2011, as it did in 2010. Publishers’ revenue from direct-to-consumer sales nearly doubled, topping $1 billion for the first time.
The growth of E-Book
The e-book phenomenon continued through 2011, attributable to the ongoing popularity of e-readers, tablets, and other devices as well as publishers’ strategic production, distribution and marketing of content in all e-formats. 
In the overall Trade sector, publishers’ net sales revenue from e-books more than doubled: from $869 million, or 6% of Trade net revenues, in 2010 to $2.074 billion, or 15% of net revenues, in 2011. Units more than doubled as well: 125 million e-books sold in 2010, representing 5% of the Trade sector, grew to 388 million e-books, representing 15.5%, in 2011. While e-books showed increasing strength, the combined print formats (including Hardcover, Trade Paperback and Mass-Market Paperback) still represented the majority of publishers’ net revenue in the Trade sector at $11.1 billion for 2011. 
Within the Trade sector’s Adult Fiction category, records were broken as e-books became the dominant single format there in terms of net revenue for calendar year 2011 with 30% of total net publisher dollar sales. In 2010, e-books had ranked fourth among the individual print and electronic categories with 13% share. Adult Fiction e-book revenue for 2011 was $1.27 billion, growing by 117% from $585 million in 2010. This translated to 203 million units, up 238% from 85 million in 2010. Similar to the broader overall Trade sector, the combined print formats also represented the majority of publishers’ revenue in the Adult Fiction category, at $2.84 billion.

Overall industry numbers
Despite the prolonged impact of the Borders bankruptcy (particularly on orders of print format books) but buoyed by continuing popularity of e-books, publishers net sales revenue for the Trade sector was $13.97 billion for 2011 as compared to $13.90 for 2010. This was an increase of 0.5%.
The overall total U.S. book market (representing all commercial, entertainment, educational, professional, and scholarly sectors) declined just 2.5%, from $27.9 billion in 2010 to $27.2 billion in 2011. While overall net revenue was down, overall units were up 3.4%, from 2.68 billion in 2010 to 2.77 billion in 2011.
The Children’s/Young Adult category saw the highest year-over-year, increasing 12% from $2.48 billion to $2.78 billion. One factor was the enormous popularity of several blockbuster releases from publishers, particularly in YA Fiction. Religious books rebounded in 2011 after a decline in 2009 with its growth reflecting the category’s digital transition as well as success of several major titles.

Sales distribution channels
Despite the Borders bankruptcy resulting in the closure of more than 500 stores in 2011, brick-and-mortar retail again ranked as the #1 sales channel for publishers in 2011: net revenue was $8.59 billion, representing 31.5% of total net dollar sales. This was, however, a decline of 12.6% from 2010
This year, it was followed by:
  • Institutional sales (including sales to libraries, businesses, government, schools, and other organizations): $5.39 billion or 20%.
  • Online retail: Reflecting broader national trends in consumer purchasing, revenue from sales through online retail grew 35% from 2010 ($3.72 billion) to $5.04 billion in 2011. This channel, which represented 13% of total publisher net dollars in 2010, grew to 18.5% of the total in 2011.
  • Wholesalers/jobbers: Publishers’ revenues were $5.04 billion (18% of total) from this channel, which serves independent booksellers and mass merchants among other retailers.
A notable highlight in BookStats 2012: direct-to-consumer sales by publishers nearly doubled in revenue and topped $1 billion for the first time. In 2011, publishers saw $1.11 billion in direct-to-consumer dollars, growing from $702 million in 2010 – an increase of 58%.

Tuesday, July 17, 2012

Report on Library Publishing Services

An interesting report on the development of library publishing services was published in March (LINK)

Here is a description of the survey and report:
Over the past five years, libraries have begun to expand their role in the scholarly publishing value chain by offering a greater range of pre-publication and editorial support services. Given the rapid evolution of these services, there is a clear community need for practical guidance concerning the challenges and opportunities facing library-based publishing programs.

Recognizing that library publishing services represent one part of a complex ecology of scholarly communication, Purdue University Libraries, in collaboration with the Libraries of Georgia Institute of Technology and the University of Utah, secured an IMLS National Leadership Grant under the title “Library Publishing Services: Strategies for Success.” The project, conducted between October 2010 and September 2011, seeks to advance the professionalism of library-based publishing by identifying successful library publishing strategies and services, highlighting best practices, and recommending priorities for building capacity.

The project has four components: 1) a survey of librarians designed to provide an overview of current practice for library publishing programs (led by consultant October Ivins); 2) a report presenting best practice case studies of the publishing programs at the partner institutions (written by consultant Raym Crow); 3) a series of workshops held at each participating institution to present and discuss the findings of the survey and case studies; and 4) a review of the existing literature on library publishing services. The results of these research threads are pulled together in this project white paper.
There are several sets of recommendations and here is one set on developing best practices for library publishing:
  • Develop meaningful impact metrics for library publishing services to demonstrate the effectiveness and value of library-based publishing programs and inform resource allocations.
  • Establish editorial quality and performance criteria to increase the value and longevity of the publications that library programs support.
  • Promote sustainability best practices to improve the long-term strength and stability of library publishing programs.
  • Develop return-on-investment justifications for funding library publishing programs to support increased library budget allocations in support of such programs.
Several years ago (2007) I wrote a post asking why more libraries didn't have their own publishing programs and here is the link to that post.

Monday, July 16, 2012

MediaWeek (Vol 5, No 29): UK Frees Journal Articles, Amazon in Japan, Revising HigherEd, Blackboard Myths, Translations + More

UK is about to open up academic publishing.  (Guardian):
Though many academics will welcome the announcement, some scientists contacted by the Guardian were dismayed that the cost of the transition, which could reach £50m a year, must be covered by the existing science budget and that no new money would be found to fund the process. That could lead to less research and fewer valuable papers being published.
British universities now pay around £200m a year in subscription fees to journal publishers, but under the new scheme, authors will pay "article processing charges" (APCs) to have their papers peer reviewed, edited and made freely available online. The typical APC is around £2,000 per article.
Tensions between academics and the larger publishing companies have risen steeply in recent months as researchers have baulked at journal subscription charges their libraries were asked to pay.
More than 12,000 academics have boycotted the Dutch publisher Elsevier, in part of a broader campaign against the industry that has been called the "academic spring".
Why Amazon will have a hard time in Japan.  I guess we'll see if they're right.  (JapanTimes):
The problem they’re having in Japan is trying to negotiate that same kind of deal with domestic publishers. Like any long-established industry in Japan (or almost anything for that matter, from the nation’s government to even its foster care system), they are resistant to change. They don’t want to rock the boat, or experiment with new things. They don’t like the idea of cutting back on their wholesale prices, and thus reducing their profits. Especially to a big, foreign company from the U.S. Not after they’ve been doing things their own way for so long.
While Amazon is struggling to get publishers signed on for e-book distribution, Rakuten already has deals with a majority of them. A big part of that could be that Rakuten is a domestic Japanese company. They know what the publishing companies of their own country want and how far they’ll be willing to bend. Another factor could be that they’re not after drastically reduced wholesale pricing like Amazon is. Rakuten knows Japanese customers are used to paying high prices for media like books, music, and movies, and they’re not trying to change that. Besides, they’re already the equivalent of Japan’s own Amazon.com. They don’t need to revolutionize the book selling market to make their name, they’re just trying to break into the e-book market.
Interesting piece from Fast Company about revising the HEd curriculum (FastCo):
The opposition of “liberal arts” and “vocational education” carries with it a lot of residual 19th-century class snobbery as well as 20th-century quantitative bias. In the real world of the 21st century, there aren’t “two cultures.” We need both. As a cartoon circulating on Facebook would have it, “Science can tell you how to clone a Tyrannosaurus Rex. Humanities can tell you why this might be a bad idea.”
To get us thinking about the possibilities of real educational reform, I propose a Start-Up Core Curriculum for Entrepreneurship, Service, and Society (hokey, yes: SUCCESS). Neither a Great Books common core (which, however profound, rarely connects to a student’s specialized major) nor the duck, duck, goose model of distribution requirements (where students are left to make coherence from a welter of rhetoric, statistics, art appreciation, natural science, foreign language or other course offerings), the Start-Up Core Curriculum isn’t just about content mastery, but about putting deep knowledge along with basic skills into practice to address intractable real-world global problems.
Stop complaining: Five Myths about Blackboard (Inside HigherEd):
Myth #4 - Blackboard's Challenges Are Around Technology: It is easy to look at Blackboard's core Learn product, compare the platform against modern LMS's designed solely for cloud delivery (such as Instructure's Canvas), and conclude the Blackboard has a technology problem. The reality is that Blackboard has a large number of skilled developers and the capabilities to quickly design next generation cloud based learning services. Learning platforms that would benefit from all the Blackboard has learned about scalability, usability, and reliability. Blackboard's challenge is an installed user base of educational institutions that are reluctant to make big changes (for good reasons).   Everyone at Blackboard knows that mobile learning, interconnected platforms, and software as a service e-learning is the future. The key is figuring out how to help higher ed clients build that bridge between a legacy and modern e-learning infrastructure.  This is where the Services division will be so important, as change management is the most important and difficult component of increasing productivity (supported by technology) in higher ed.
From the Economist a look at book translations in Stories from Elsewhere (Econ):
The Illinois-based Dalkey Archive Press, which has been publishing international literature in English for 25 years, says the lack of literature in translation is a cultural crisis that is growing worse. Faced with such a homogeneous reading culture in her adopted Britain, Meike Ziervogel, a German native, started Peirene Press in 2008 in her north London home. She joins a handful of publishing pioneers such as New York’s Europa Editions and Rochester University’s Open Letter, which are working to chip away at the navel-gazing literary culture of Anglo-American letters. She publishes three novellas (each shorter than 200 pages) a year in English by celebrated European authors who are barely known outside their home countries.
From my twitter feed this week (slow week);

Hands-on: nearly instant photofinishing direct from your smartphone ArsTechnica


Library Groups, EFF Hit Back in HathiTrust Case

Tuesday, July 10, 2012

AAUP Panel Meeting: Content Chunking and New Revenue

Several weeks ago I was invited to speak at the annual Association of American University Presses (AAUP) meeting on a panel discussing the ‘chunking’ of educational content.  My inclusion was appropriate given my current involvement with educational and academic publishing companies that are looking at ways to monetize the selection and packaging of ‘chunked’ content.  Increasingly, faculty and university administrators want more creative control over the material they assign their students with the added benefit of being better able to manage costs.  I would expect that publishers should want and also be able to take advantage of this.  The practice of ‘chunking’ content in education is not new and, in my own experience, I’ve seen large educational publishing companies create entirely new workflows around providing custom versions of their own materials to educators

In my discussion at AAUP, I focused less on my current work and and more on the trends I see in the marketplace overall.  I began my discussion by observing that ‘chunking’ in educational content is inevitable and inexorable.  As most publishers will admit, the process has been growing rapidly (often illegally) over the past 20 years but maybe largely uncounted in terms of value.  A comparison to the music world before iTunes is always referenced but ‘chunking’ has also been used in newspapers, journals and magazines, television and other media segments for many years.  Education is just late to the party.

Naturally, during any changing market sometimes the incumbent market participants can be disadvantaged; in education, because the market is so heavily concentrated on four large players, they have the most to lose when faculty and administrators’ decisions about content and pricing attain a broader scope.  Rather than choose one textbook and a package of assorted articles and textbook content, a faculty member may now effectively combine the two into a package that specifically matches their class objectives.  Now, rather than being the primary suppliers of content assigned, once-dominant textbook publishers may suddenly find themselves one source of many.

In other media segments, we have seen some price erosion as content has been disaggregated (from album to track, for example) and that is likely to occur in education as well.  It’s too early to tell whether this is good or bad but pricing is already a key factor to students, faculty and administrators; it’s easy to see how a faculty member would opt for affordability especially when coupled with greater latitude to choose content.  Currently, evidence suggests that 'chunked' prices are consistent with current ‘full book’ content but remains to be seen whether these prices will be pushed downwards in the future.

COPE is a concept many in the media industry (and consultants) have been touting for a long time: Create your Content Once but have the ability to Publish it Everywhere.  This is compatible with the practice of creating new xml based workflows so you can repurpose your content to fit differing circumstances, without having to rework it or reinvent new production processes.  Currently, most of the publishers we work with only have the ability to provide pdf files to us but, as more customers demand disaggregated or ‘chunked’ content, publishers will need to rebuild their workflows.  As a consequence, the market will also demand better meta-data to support the sale and distribution of this content and we are seeing publishers start to address both of these challenges.
(Note – at this point in my presentation, I referenced the size of the education market and the revenue associated with certain segments and titles using charts from PubTrack).

As I suggested above, we see the following as drivers to a more ‘chunked’ publishing environment:
  • The need to more affordably manage the cost of education and materials
  • The desire to provide more choice to faculty and educators in the selection of course content
  • Provision of intuitive and flexible content creation processes
  • Delivering sharing and collaboration across ‘networks’
  • Migration to electronic delivery of content
  • Growth of open-access and ‘free’ content
  • Growing expectation for highly customizable solutions for publishers and institutions

Currently, text-based content is the focus of the custom model in education; however, multi-media (digital) content is often requested, used and produced.  At many universities, for example, faculty lectures are recorded and distributed, YouTube is considered an important resource and webchat, web demos and other interactive technologies are used extensively.  Importantly, we will begin to see our publishers provide digital elements like these for use by faculty in increasing numbers, and our platform has been built to accommodate the delivery of content in various formats.  We will soon be expanding our library accordingly.  These content additions will raise the complexity in delivering a solution to faculty that remains easy to use.  Given this increased complexity, our challenge will be search and discovery – delivering the precise content requested – for which we will rely on metadata supplied by publishers.  We hope publishers appreciate these shared challenges.

All-campus (or all-systems) approaches to addressing some of the drivers I note above are becoming more common.  At Indiana University (IU), they have established a campus-content platform through which faculty can choose and assign content while providing a consistent experience for students.  A key aspect of this implementation is that Indiana has entered into direct agreements with several publishers to host their content (with preferential pricing) on this platform.  In theory, the IU students benefit from the university’s negotiating power over the publishers, and many other universities view IU as a leader in this arena because of the way they have approached relations with publishers.

There are numerous other examples offering similar approaches to the management of content on campus including programs at MIT, the California State University (CSU) system, an initiative in Minnesota and several others.  CSU partnered with Cengage earlier this year and is seeking other similar publisher relationships.


In closing my comments at AAUP, I noted some market dynamics that indicate ‘chunking’ is already relevant.  In particular, permissions revenues (which have long been considered ‘found-money’) are growing at a far greater rate than overall revenues for many publishers.  I heard this repeatedly at AAUP indicating that my prediction that ‘permissions’ revenues will become a primary source of publisher revenues is already taking place.   Additionally, the four large education publishers have all beefed up their own custom publishing solutions – which, for the most part, operate as ‘closed-gardens’ – and have seen significant revenue growth because of their investments.  (Much of this may be substitution revenue).  In the future, I expect all publishers to either have their own custom platform and/or to participate in solutions provided by platform providers such as CoreSource, CourseSmart and VitalSource.

We believe the recent Georgia eReserves case gave impetus to digital solutions that can render content easily accessible and reasonably priced and I have seen an uptick in publishers seeking advice on this point.  The Georgia case made clear that publisher content is being used in disaggregated form by many educators across universities but, because there has not been a ‘marketplace’ (similar to iTunes), much of this content has been appropriated without due payment to the publisher.  Improvements to the clearance and permissions process have helped but the effort to “do-the-right-thing” still remains cumbersome.  As a result of this, it seems inevitable that there will be much more competition in providers offering platforms and solutions to publishers that can delivery content that maximizes this opportunity.

In conclusion, I hope we can first agree on a different term than ‘chunking’ since this implies that the material doesn’t have uniformity and/or pedagogical veracity of itself.  Perhaps because we are currently ‘chunking’ content that has been created as a component (not a stand-alone) and a component then ‘chunking’ may be appropriate now but not for the future.  In the future, faculty will want to find and assign (buy) individual items and thus your editorial processes (as a publisher) will need to be re-thought.  Often, it is not possible to anticipate how customers will use our products and in a disaggregated world these uses will explode.  We must provide them some basic building blocks and tools which, on a very basic level include, re-flowable content, descriptive details and information, metadata and keywords.   Some publishers are starting to develop this so don’t be left behind.

Here are the slides from this presentation:


Monday, July 09, 2012

MediaWeek (Vol 5, No 28): Amazon & Search, British Comic Books, Henning Mankell + More

From The Nation a look at the evolution of search in the Amazon.com bookstore (The Nation):
The glory soon faded, because the high print orders shrank when the returns came in. Only a few of the remaining superstores—alas for the Borders that once graced Philadelphia’s Rittenhouse Square, a monument of civilization—still offer recondite books, as opposed to their 100,000 usual suspects. But Amazon survived, and evolved, and so did our ways of working with it. From the start, it transformed one ancient and tedious task: finding and ordering books for college and university courses. For decades, university teachers had compiled their reading lists from the massive, closely printed volumes of Books in Print. These tools of the teacher’s trade were as infuriating as they were indispensable. Publishers exist—or so every university teacher secretly thinks—mostly to take books out of print immediately after you have cast them to play a central role in your next term’s courses. Printed catalogs necessarily came out with far too long a lead time to keep abreast of these decisions, publisher by publisher. You could check your syllabus as often as you liked against the most recent Books in Print and still find yourself hung out to dry when, two weeks before the term started, the university bookstore sent notice that your most important texts were out of print or out of stock. After the 1979 Thor Power decision, which prevented publishers from writing down the value of their inventories for tax purposes, cancellation notices carpeted the floors of faculty mailrooms every August and January like autumn leaves in Vallombrosa. Amazon, by contrast, provided information about a book’s availability as current as the publishers themselves could keep it. A new distribution system couldn’t solve the underlying problems: publishers still took good books out of print when they stopped selling and ratcheted up the price of serious paperbacks until students couldn’t afford them. Still, by the late 1990s, even if you never bought a single book from Amazon, you found yourself relying on the information that this public-spirited firm made freely available.
The above quote is especially interesting to me since as President of Bowker we had to contend with that "public-spirited firm" as our BooksinPrint business became (almost) collateral damage in the expansion of Amazon.  Competing with 'free' is never fun.

The New Statesman suggests there's a missed opportunity for British comic book publishers (NS):
While it's not completely crazy to argue that UK box-offices show a clear appetite for superheroes that domestic properties could capitalise on, it does make a lot of assumptions that aren't correct. Leaving aside the fact that cinematic popularity rarely translates into periodical sales, even in America, then by Abbott's logic there's a market for domestically-produced transforming robot toys going completely untapped over here as well. But what could we do to make British Transformers compete with the real Transformers, except ghettoise them by making them Brit-specific? British superheroes suffer exactly that problem – their Britishness becomes the defining characteristic, crippling their appeal from the start.
 A Henning Mankell interview from The Telegraph:
Mankell has nothing but praise for Branagh, who asked him for permission to play therole when they met at a Swedish film festival. He is pleased about his friend’s knighthood because it acknowledges Branagh’s place in the pantheon of the great British actors he admires. He ranks Branagh with Sir Alec Guinness for ability to convey emotion and thought while “listening into the silence”.
On top of his already prodigious output, Mankell has written a miniseries for Swedish television about his late father-in-law, Ingmar Bergman. The series, which will be filmed later this year, is not a pious memorial. Although Mankell created Wallander before he married Bergman’s daughter Eva, he sees similar flaws in the two men. “They both refuse to compromise over their work and they both let their families pay the price.”
I wonder how his own family views his adventures. He has been held at gunpoint in Africa and in 2010 was briefly reported dead after Israeli forces stormed a Gaza-bound aid boat he was on. “Maybe I wouldn’t have gone if I’d had small children. But my children are grown up. No, I don’t think I have treated my family as badly as Wallander does.”
You are going to have to go a long way to find a literature related story as inane as this one (Departures):
When searching for a summer read—or a smart approach to dressing this season—look no further than the Great American Novel for inspiration.
From my twitter feed this week:

For Journalists mostly from CJR Copywrong, How well do you know fair use.

Fantastic photos of street life in London in 1876:

BISG Metadata Summit July 24th.


From their announcement
Product metadata is the connective tissue of the book industry, binding publishers and authors to data aggregators, retailers, and others. But information about the products we sell is only valuable when it's accurate, timely, complete, and updated – and too often, that's not the case.

BISG’s Metadata Summit presents a unique opportunity for executives representing all points in the book supply chain to discuss the benefits and challenges of maintaining quality metadata.

In this intimate, exclusive setting – limited to 25 attendees, director-level and above – Brian O'Leary (Magellan Media Consulting) will present the results of BISG’s new report on Development, Use, and Modification of Book Product Metadata. Publisher and retailer representatives will then engage in a conversation about how industry partners can work together to ensure quality product metadata. A room-wide discussion will follow.

Presenters:

· Brian O’Leary, Founder and Principal, Magellan Media Consulting

· Phil Madans, Director of Publishing Standards and Practices, Hachette Book Group

· Ashleigh Gardner, Director, Content Management, Kobo

· Matt Supko, Technology Director, American Booksellers Association

Friday, July 06, 2012

Pan Am in Tehran


Yes, if you look closely there is a person in there and it's me.  Sitting in row 2; approximately, and just about to depart the plane which is on the tarmac at Tehran International airport.  Over the northern summer in 1972, I got to travel with my Dad back to the UK (from New Zealand) where he left me and went on to Columbia Business School for the summer.

There are four photos in this sequence which also includes a full length image of the entire plane set against a brilliant blue sky, and seeing that Pan Am 747 brings back a lot of memories.  This jet named Clipper Pacific Trader was with Pan Am from 1971 (when it was delivered) to 1984 but at one point it was loaned (oddly) to Iran Air.  Interesting that we were flying on an almost new aircraft at the time and Jumbo jets were still very new generally.  People used to come to the airport to see them!

Naturally, through the power of the internet you can trace this aircraft's entire history all the way to the bone yard in Arizona where it now sits on blocks.  Everything has been removed including the wings and the fuselage and it just sits there like a beached whale. 

Another weekly image from my archive. Click on it to make it larger.

In addition to the images I've posted on PND, I have now produced a Big Blurb Book: From the Archive 1960 -1980 of some of the images I really thought were special.

Monday, July 02, 2012

MediaWeek (Vol 5, No 27): Julian Barnes, eTextbooks Anyone? Inheriting eBooks + More

Julian Barnes writing in the Guardian about his life as a bibliofile:
By now, I was beginning to view books as more than just utilitarian, sources of information, instruction, delight or titillation. First there was the excitement and meaning of possession. To own a certain book – one you had chosen yourself – was to define yourself. And that self-definition had to be protected, physically. So I would cover my favourite books (paperbacks, inevitably, out of financial constraint) with transparent Fablon. First, though, I would write my name – in a recently acquired italic hand, in blue ink, underlined with red – on the edge of the inside cover. The Fablon would then be cut and fitted so that it also protected the ownership signature. Some of these books – for instance, David Magarshack's Penguin translations of the Russian classics – are still on my shelves.
Ten reasons students aren't actually using eTextbooks (Edudemic):
When e-textbooks were first introduced, they were supposed to be the wave of the future, and experts thought we’d see e-reader-toting students littering college campuses, and of course being adopted in droves by online university students.
But they haven’t taken off quite as expected: according to market research firm Student Monitor, only about 11% of college students have bought e-textbooks. So what happened? Here, we’ll explore several reasons why students aren’t yet warming up to the idea of e-textbooks today.
 Amanda Katz on NPR asks whether your grand children will inherit your eBooks (NPR):
In the age of the e-book, the paper book faces two possible and antithetical fates. It may become something to be discarded, as with the books that libraries scan and cannibalize. (In the introduction to another book, Unpacking My Library: Writers and Their Books, Price mentions the severed book spines that hang on the wall at Google, "like taxidermists' trophies.") Alternatively, it may become a special object to be preserved and traded. My grandfather's copy of War of the Worlds obviously falls into the second category — but very few of the millions of books published since the mid-19th century are ones you'd want to own. If Amazon has a "long tail" of obscure but occasionally purchased titles, the tail that goes back 150 years is near endless and thin as thread.
Meanwhile, the kind of "serial" book sharing (as Price describes it) that occurs over time is giving way to simultaneous, "synchronous" sharing. With the Kindle, you can see what thousands of other Kindle readers are highlighting in the book you're reading — a fairly astonishing innovation. But the passage of books from hand to hand, gathering inscriptions along the way, is not part of the e-book economy. Will your grandchild inherit your Kindle books? No one knows, but given password protection and the speed at which data becomes obsolete, that seems highly unlikely.
Real time language translation for in-class lectures is tested in Germany and could expand their pool of foreign students$  Maybe the could work on comprehension next (Chronicle):
The translation system could be an essential tool in making Karlsruhe and other German universities more attractive to international students, perhaps even allowing them to eventually abandon language requirements if it proves reliable enough.
Many students, in Germany and elsewhere, are also interested in translating from English into their own languages, especially Chinese, Mr. Waibel adds. “There’s tremendous potential for this,” both in classrooms and more generally, he says.
Even students who feel comfortable in the language in which a lecture is being delivered have said they find the automatic translator useful. Some have said they find that having a transcript in German helps improve their German and allows them to better follow a lecture, even if they don’t use the translation component.
Here's proof there's always a silver lining.  Sometimes in lace and satin.  And naughty.  (Observer):
"Once women see that sex shops are clean and then they visit again. Once they feel comfortable and realise that they are not the only people in the world trying to do something different they start asking the questions they would have asked years ago if they realised there was someone to ask."
Lesley Lewis, who first worked as a dancer in Soho in 1979 and now runs the famous French House pub, said the new generation of visitors were a welcome addition.
"Soho was always a place where people could be themselves. In the past it was gay men holding hands and if now it's women going to sex shops after reading Fifty Shades of Grey then that can't be a bad thing. Long may it carry on like that," she said.
The Library of Congress curates 88 books that shaped America

Lectures go digital.

The World's 54 Largest Book Publishers, 2012  

OCLC & EBSCO Develop Partnership Offering Interoperability of Services 4 Libraries and Increased Options for Discovery

Wednesday, June 27, 2012

Making Your Metadata Better: AAUP Panel Presentation - M is the New P

(Video of this presentation here)

The last time I was asked to speak at an AAUP meeting was in Denver in 1999 and naturally the topic was metadata. As I told the audience last week in Chicago, I don’t know what I said at that meeting but I was never asked back!  I am fairly confident most of what I did say in Denver still has relevance today, and as I thought about what I was going to say this time, it was the length of time since my last presentation that prompted me to introduce the topic from an historical perspective.

When ISBN was established in the early 1970s, the disconnect between book metadata and the ISBN was embedded into business practice.  As a result, several businesses like Books In Print were successful because they aggregated the collection of publisher information, added to this some of their own expertise and married all this information with the ISBN identifier.   These businesses were never particularly efficient but, things only became problematic when three big interrelated market changes occurred.  Firstly, the launch of Amazon.com caused book metadata to be viewed as a commodity, Second, Amazon (and the internet generally) enabled a none too flattering view of our industry’s metadata and lastly, the shear explosion of data supporting the publishing business required many companies (including the company I was running at the time, RR Bowker) to radically change how they managed product metadata.

The ONIX standard initiative was the single most important program implemented to improve metadata and provided a metadata framework for publishing companies.  As a standard implementation, ONIX has been very successful but the advent of ONIX has not changed the fact that metadata problems continue to reside with the data owners.

More recently, when Google launched their book project a number of years ago it quickly became apparent that the metadata they aggregated and used was often atrocious proving that little had changed since Amazon.com had launched ten years earlier.  When I listened to Brian O’Leary provide a preview of his BISG report on the Uses of Metadata at the Making Information Pay conference in May, I recognized that little progress had been made in the way publishers are managing metadata today.  When I pulled my presentation together for AAUP, I chose some slides from my 2010 BISG report on eBook metadata as well as some of Brian’s slides.  Despite the 2-3 year interval, the similarities are glaring.

Regrettably, the similarities are an old story yet our market environment continues to evolve in ever more complex ways.  If simple meta-data management is a challenge now it will become more so as ‘metadata’ replaces ‘place’ in the four ‘p’s marketing framework.   In traditional marketing ‘place’ is associated with something physical: a shelf, distribution center, or store.  But ‘place’ is increasingly less a physical place and, even when a good is only available ‘physically’ - such as a car, a buyer may never actually see the item until it is delivered to their driveway.  The entire transaction from marketing, to research, to comparison shopping, to purchase is done online and thus dependent on accurate and deep metadata.  “Metadata” is the new “Place” (M is the new P): And place is no longer physical.

This has profound implications for the managers of metadata.  As I wrote last year, having a corporate data strategy is increasingly vital to ensuring the viability of any company.  In a ‘non-physical’ world, the components of your metadata are also likely to change and without a coherent strategy to accommodate this complexity your top line will underperform.   And if that’s not all, we are moving towards a unit of one retail environment where the product I buy is created just for me. 

As I noted in the presentation last week, I work for a company where our entire focus is on creating a unique product specific to a professors’ requirements.  Today, I can go on the Nike shoe site and build my own running shoes and each week there are many more similar examples.   All applications require good clean metadata.  How is yours?

As with Product and Place (metadata), the other two components of marketing’s four Ps are equally dependent on accurate metadata.  Promotion needs to direct a customer to the right product, and give them relevant options when they get there.  Similarly, with Price, we now rely more on a presumption of change rather than an environment where price changes infrequently.  Obviously, in this environment metadata must be unquestioned yet rarely is.  As Brian O’Leary found in his study this year, things continue to be inconsistent, incorrect and incomplete in the world of metadata.  The opposite of these adjectives are, of course, the descriptors of good data management.

Regrettably, the metadata story is consistently the same year after year yet there are companies that do consistently well with respect to metadata.  These companies assign specific staff and resources to the metadata effort, build strong internal processes to ensure that data is managed consistently across their organization and proactively engage the users of their data in frequent reviews and discussions about how the data is being used and where the provider (publisher) can improve what they do.

The slides incorporated in this deck from both studies fit nicely together and I have included some of Brian’s recommendations of which I expect you will hear more over the coming months.  Thanks to Brian for providing these to me and note that the full BISG report is available from their web site (here).

End of the Knowledge Network at the New York Times

A short piece in Inside Higher Ed two weeks ago announced the quiet demise of the New York Times' foray into online education and learning.  As reported in IHEd, Times spokeswoman Linda Zeban confirmed the news by saying "I can confirm that after July 31, Knowledge Network courses will no longer be available online,"

As I noted in 2007 (again referencing a report in IHEd) the venture looked both promising and a natural extension of their brand.  It is a pity they were not able to execute anything meaningful but then, over the past five years, the Times has had its share of issues to deal with so perhaps they can be excused (from class).

Tuesday, June 26, 2012

Blackboard Expands Content Play into K-12: Adds The Learning Company

Blackboard is in the run up to their annual user conference next month so expect more announcements to come but this one is significant.  Blackboard and The Learning Company have announced a partnership to integrate TLC content within the Blackboard platform which will, they hope, enable K-12 teachers to create high quality content for their courses quickly and easily within the Blackboard Learn platform.  This partnership should bolster the Blackboard presence in the K-12 space and the agreement could be interpreted as a major play into the K-12 segment. More about the integration is explained on their website here.

From their press release:
The integration, which is currently being piloted by a number of K-12 institutions and will be generally available soon, lets teachers and administrators find, use and manage more than 200,000 digital learning resources from the Learning.com catalog seamlessly in the course platform, rather than having to move between systems. The Learning.com catalog includes both free and fee-based resources from leading education publishers and individual educators that are aligned to academic standards.
With access to the rich collection of material from Learning.com—including curriculum and textbook content, multimedia, assignments, quizzes and more—teachers can design a more engaging and intuitive learning experience. For example, teachers would build a lesson plan with material from Learning.com, and make it available to students through Blackboard Learn with a "single sign on," eliminating the time and access barriers from multiple Web sites, logins and passwords. Assignments would appear directly in the Blackboard Learn gradebook so teachers can easily track student progress.
"Students are demanding new types of content to support personalized learning and, as a result, teachers need smart ways to locate and manage rich material," said Matthew Small, Blackboard's Chief Business Officer. "By partnering with Learning.com, we plan to provide our clients with access to high-quality learning tools that help students succeed – whether a district curriculum, an innovative learning tool from a trusted provider or a unique activity designed by a peer."
"Our teachers love to incorporate third party content into coursework; however, up until now, materials were dispersed across multiple sites requiring a tremendous amount of time to find appropriate resources," said Alisa Jones, supervisor of instructional resources at Clay Virtual Academy. "The Learning.com and Blackboard partnership would allow our teachers to focus on leveraging the content in their classrooms rather than figuring out access issues."
The Learning.com catalog includes a growing collection of content from premier providers like USA Today, NASA, the Smithsonian, Waterford Institute, Adaptive Curriculum, and over 10,000 learning objects created and peer-reviewed by educators. Available content covers critical educational areas including language arts, library media, math, science, technology and professional development for teachers. All of the content can be searched by subject, grade level, academic standard, and keyword.

Monday, June 25, 2012

MediaWeek (Vol 5, No 26): AAUP Meeting, Summer Reading Lists, Magazines, The Guardian's Future +More

Last week the Association of American University Presses held their annual conference in Chicago, (where I attended and made two presentations but more on that later) and there were several write-ups.  First, the organizers added a session on the last afternoon about the Georgia eReserves case and here is a blow-by-blow of the session (Inside Higher Ed):
University presses are still unhappy with the outcome of the landmark copyright case, which centered on Georgia State University's practice of duplicating book material and making it available to certain students free through the universities' electronic reserve database. That much was clear at Wednesday’s session, during which Steinman repeatedly slammed Judge Orinda Evans’s legal reasoning in the decision to a chorus of exasperated groans from a packed room of university press workers and executives.
“This is a terrible decision, it’s poorly reasoned, the result is a poor one, it’s a terrible precedent to have on the books,” said Steinman, doubling down on the AAUP’s much milder statement last month, which merely asserted that Evans’s 347-page ruling “appears to make a number of assertions of fact that are not supported by the trial record.”
But collective disdain for the judge’s reasoning in her decision eventually gave way to a general agreement among the attendees that, in order to make the outcome workable, university presses need to mend fences with another key player on their campuses -- librarians.
And from Jennifer Howard at The Chronicle an overview of the entire meeting:
Be part of the conversation, mind your metadata, and use technology as a bridge to the world: That advice animated sessions at the annual meeting of the Association of American University Presses, held here this week.
This year marks the group's 75th anniversary, and attendance hit a record high, with 787 people registered. The numbers created some logistical hassles but gave the meeting energy, too, tempering nervousness about how to feed the growing e-book market and how to convince budget-obsessed administrators that presses are assets, not liabilities.
People talked somberly about the news that the University of Missouri plans to shut down its press. But so far Missouri has been the exception, not the rule. Most presses have survived the recession and budget cuts. Some, like Princeton University Press, had excellent years, according to Peter Dougherty, the Princeton press's director and the new president of the association.
What should the kids read over summer (NYTimes)
Reading literature should be intentional. The problem with much summer reading is that the intention is unclear. Increasingly, students are asked to choose their own summer reading from Web sites like ReadKiddoRead, where the same advanced Real World Fiction category includes “The Catcher in the Rye” and “Flipped,” by Wendelin Van Draanen, which centers on divorce and kissing. Both books can be enjoyed by middle schoolers, but how will the seventh grader determine which one to pick?
The issue is further compounded when summer assignments require students to write about what they read. The problem is that the tasks assigned are at once too open and too circumscribed to be of use. What summer reading needs to be is purposeful. But how do we ensure purposeful independent reading given the low accountability of summer assignments?
Some students will happily read off a recommended-reading list (which should include a companion list of resources to support understanding). They will head to the park with Dickens or Austen under their arms, so long as they can leave the Post-it notes at home. They should be permitted this luxury, to have their teachers treat them as independent learners capable of a first dip into a classic, with no destined-to-be-unread written responses required. Doing this allows the student who chooses tougher books to say, “I didn’t understand half of it.” What better time to allow students to struggle than summer, when no one is calling on them to interpret or explain?
How's the magazine business doing you ask? (Economist)
But among magazines there is a new sense of optimism. In North America, where the recession bit deepest (see chart), more new magazines were launched than closed in 2011 for the second year in a row. The Association of Magazine Media (MPA) reports that magazine audiences are growing faster than those for TV or newspapers, especially among the young.
Unlike newspapers, most magazines didn’t have large classified-ad sections to lose to the internet, and their material has a longer shelf-life. Above all, says David Carey, the boss of Hearst Magazines, a big American publisher, they represent aspirations: “they do a very good job of inspiring your dreams.” People identify closely with the magazines they read, and advertisers therefore love them: magazines, says Paul-Bernhard Kallen, the chairman of Hubert Burda Media, a large German publisher, remain essential for brand-building.
Also from More Intelligent Life (Economist Family) a look at The Guardian newspaper and how it might survive (I thought it was).
In terms of reach and impact, the Guardian is doing better than ever before. But its success may contain the seeds of its demise. Its print circulation is tumbling. In October 2005, boosted by a change to the medium-sized Berliner format, the average daily circulation was 403,297. By March 2012 it was down to 217,190. Those figures are not quite like-for-like, as the Guardian has sworn off the Viagra of giveaway copies and overseas sales (which tend to be counted less rigorously); but they are still bleak. Saturday sales remain sturdy, at 377,000, but, on a typical weekday, only 178,000 people buy the Guardian, while millions graze on it for nothing on their screens. In the financial year 2009-10, the national newspapers division of Guardian Media Group—which also includes the Observer, Britain’s oldest Sunday paper—lost £37m. The following year, it managed to cut costs by £26m, and still ended up losing £38m. In May, Rusbridger told me he was expecting a similar loss for 2011-12. So, for three years running, the Guardian has been losing £100,000 a day. This is not boom or bust, but both at once: the best of times, and the worst of times. 
At the Open Weekend, one event looked at whether journalism was a second-rate form of writing. In the audience of 50 or so was the white-haired figure of Nick Davies, taking a breather from his investigative duties. When the conversation turned to long-form journalism, he spoke up, sounding exasperated. “In 20 years’ time,” he said, “there won’t be any newspapers left to do this. All these millions of hits won’t pay our salaries. The internet is killing journalism.”

Rare aerial photographs of Britain go online

15 books that apparently make you "undateable" – happy to report I've read most

Libraries, patrons, and e-books  

Top US universities create online platform EdX worldwide initiative to deliver online course by Harvard & MIT

The French Still Flock to Bookstores

Sunday, June 17, 2012

MediaWeek (Vol 5, No 25): Coherent Marketing, Analyzing Email, Library Futures and Congress + More

Strategy+Business has an interesting article titled "How to be a more Coherent Marketer" (S+B)
Many of our respondents pointed to the importance of developing senior marketing executives with traits that will enable them to evolve as the scope of their responsibilities changes. For instance, best-in-class senior marketing leaders demonstrate a collaborative and participative leadership style. They tend to be approachable and informal. When making decisions and solving problems, these leaders demonstrate an ability to combine creativity and decisiveness, and are comfortable with complexity and ambiguity. Success comes from encouraging behaviors that yield the desired results. Google Inc. understands this better than most companies. To encourage innovation and agility, the company requires employees to spend 20 percent of their time on projects of their own choosing.
But attracting the right talent is only one part of the equation. People need to see how their roles will evolve over time if they are going to stay with the company and remain productive and creative contributors. Survey respondents who described their company as a leader in its respective market were more likely than self-described market followers to be focused on providing a competitive career path for marketing employees. For example, in shifting its talent system to address a shortage of leaders, Royal Dutch Shell PLC identified talent within the company by focusing on technical skills and leadership ability. The development program was customized for frontline, midlevel, and executive staffers, and was incorporated into the company’s university relations and diversity initiatives.
Interesting analysis showing how information flows within an organization using Enron as an example (Atlantic):
What does this show? This is a picture of how information moved across Enron's hierarchy, as indicated by the thickness of the tie. The authors of the study, Tanushree Mitra and Eric Gilbert of Georgia Tech, have divvied Enron's employees into seven levels, zero being the lowest ("employees") and six being the highest (president and CEO). Level five includes all the vice presidents and directors; level four are the in-house lawyers. In the graphic, you can see that the plurality of the information circulates among the level-zero employees (the thick gray bar connecting the two zeroes). "Employees at the lowest level play a prime role in circulating gossip throughout the hierarchy," the authors conclude. Additionally, a substantial amount of the information that flows up goes straight to the very top, and a substantial amount that flows down goes straight to the very bottom. None of the lines seems particularly mutual: For every combination of rank, there is an imbalance in who is doing the talking and who is doing the listening.
Summary of a talk by Roy Tennant (OCLC) on how libraries need to prepare themselves (Info Space)
Funding for academic libraries is dwindling while competitors are popping up everywhere. Accessing e-content is ridiculously complicated and fraught. Library staff have the wrong skills. Today, students and faculty have lots of easy ways to find the same stuff they used to rely on a library to provide. Tennant said that these issues, along with new mandates for higher ed, are changing the roles of libraries on campuses. Rather than see these challenges as burdens, Tennant told his audience, a group of academic librarians and library students, to see them as an invitation to innovation, a kick in the butt. (My words, not his, but I think he’ll approve.)
Sticking with that theme, from ArsTechnica a discourse on the future of libraries (Ars):
This transition time is one of great opportunity for those involved in libraries, but all transitions, all borders and verges, are places of great vulnerability as well. Grand changes are possible here, but so are operatic failures. The future seems promising. It’s the present that worries some librarians.

“The myth that the information scholars need for research and teaching is, or soon will be available for free online is a dangerous one,” said Bourg, “especially when it is used as an excuse to cut funding to libraries. Right now libraries face enormous but exciting challenges in maintaining print collections and services where they are still necessary, while simultaneously developing strategies for collecting, preserving, organizing, and providing access to digital objects. I fear that if libraries across the nation don’t get the resources we collectively need to meet these challenges that we may be at risk of losing big chunks of our cultural record because of a lack of funding for digital collecting and preservation.
The Library of Congress may be under fire for bad financial management (Gov Executive)
While spending is under scrutiny, the library is seriously stretched for space. No funding for future buildings has been appropriated, and while the collection in Landover, Md., will be able to hold a million books after a completed renovation in October, the library adds 250,000 books and periodicals a year, so the fight for space remains.
The inspector general’s office reported that librarians are storing books on the floor, double- and triple-shelving materials, and keeping rare and valuable collections in nonsecure areas. The Asian Division, which grew out of its designated secure space, recently lost a valuable scroll that was kept in a cage, but the scroll was later mysteriously returned. During the search for the scroll, the inspector general’s office also discovered a number of valuable artifacts left out in vulnerable locations.
Congress appropriated $587.3 million in taxpayer dollars to the Library of Congress for fiscal 2012, a portion of which went to contractors. Schornagel did not reveal which specific contracts had not been sent out for bids, but he did say that library contracts often carried hefty price tags, such as $40 million for an IT contract and more than $50 million for talking-book machines for the blind and disabled.
Novelist Richard Ford interviewed in the Observer
In the book, Canada becomes a sort of promised land, a refuge. There is a line characters cling to: "Canada was better than America and everyone knew that - except Americans." Is that how it feels to you?
I never had much conceptual idea of Canada being better. But whenever I go there, I feel this fierce sense of American exigence just relent. America beats on you so hard the whole time. You are constantly being pummelled by other people's rights and their sense of patriotism. So the American's experience of going to Canada, or at least my experience, is that you throw all that clamour off. Which is a relief sometimes.
How does that sentiment go down among American readers?

Last night, I was in New Orleans at this book party full of local oligarchs, a charity group. I was trying to tell them why I called the book Canada, and I said this stuff about America beating on you and I saw a lot of unfriendly faces in the room. There is this very strong "If you are not for us, you are against us" feeling in America just now. Perhaps there always has been. You are not allowed to complain. Or even have a dialogue. But if a novel is there for anything I believe that is what it has to induce.
From my twitter feed this week:

James Joyce's Ulysses - reviews from the archive

These historical photographs from the New York City Municipal Archive are fantastic:

BookExpo America Report: Book Publishing Begins Anew as a Startup and Growth Industry

Teen inmates pen graphic novel about escaping criminal life