Monday, November 15, 2021

Quarterly Newsletter: Publishing News and Articles of Interest

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Publishing Industry Headlines curated by Information Media Partners
Monday November 15, 2021

As much as any city, Portland, Ore., has been through hell. Its landmark store, Powell’s Books, must finally build a viable online business while recapturing its downtown success.

'Crucial time' for OA monographs (Research Information)

Without investment in pilots and without author engagement, we will reach a bad place. We will reach a world where all scientific work is free to read by the public, but all humanities work is prohibitively expensive.
Is Amazon Changing the Novel? (New Yorker)

In the new literary landscape, readers are customers, writers are service providers, and books are expected to offer instant gratification.
“Too Late to Stand Up Against Amazon”: (Vanity Fair)

Book-Industry Insiders Back the Biden Administration’s Bid to Stop a Publishing Mega-Merger. Has the Simon & Schuster deal with Penguin Random House hit the rocks?

Language technology is fast growing with demand fuelled by the pandemic. Edtech has grown into a record-breaking £197 billion industry
Information Media Partners is a boutique consulting company delivering business strategy solutions for publishing, media and information companies and other media-related companies.  Contact Michael Cairns if you have a project to discuss.  Clients include: John Wiley, Cengage, Reed Elsevier, Simon & Schuster, Private Equity Investors, Ingenta, Klopotek.
Check out my interview with Klopotek Radio where I discuss digital transformation in publishing and who I would like to invite to dinner. 
Watch The Future of the Textbook (video) where I interview Norwegian Publisher Aschehoug's Editor-in-Chief Arne Fredrik Nilsen about the future of print, augmented reality and blended learning in education publishing.
Our recent project for The Book Industry Study Group (video) determined that there is room for an industry-led improvement effort in the form of  for cost elimination, process efficiencies and ecological sustainability  A few booksellers have improved their returns process and  reaped some benefits. If approached universally, the industry could achieve significant gains.
The Annual  Publishing Technology Market Report is available.  In it, we identify more than 100 of the top software companies offering ERP, Order to Cash, Subscriptions, Product Information, Contract Rights & Royalties and Content Management solutions for publishers and profile 30 companies in detail. Use discount code PTReport21 for a reduced price.
Digital is coming for your textbook. The textbook is a very, very reliable medium to educate students and to facilitate the distribution of content to students. Publishing analyst Michael Cairns recently examined the latest developments in the creation, sourcing, and delivery of textbooks. (Interview) And, Digital First Textbooks (Interview)
Other Publishing News and Commentary
Flipboard Magazine:

A curated selection of articles on publishing, media and industry trends taken from a cross section of magazines, journals, websites and newspapers. (Link)
Consulting Services
LinkedIn - Information Media Partners
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Monday, November 01, 2021

Media Week (Vol 9, No 10): Supply Chain Issues, Elsevier, Cengage, Wikipedia, AP & Blockchain + More


Elsevier and American Chemical Society remove 200,000 articles from ResearchGate (ChemistryWorld)

The academic social networking site ResearchGate has removed about 200,000 files from among the research papers it publicly shares, prompted by a spate of new copyright complaints from Elsevier and the American Chemical Society (ACS). ResearchGate, which is based in Germany and has more than 20 million users, says the majority of these files were Elsevier articles.

While requests to delete material from ResearchGate are not new, these most recent requests were notable because of the number of articles involved. ‘In the context of a community of over 20 million researchers this is unfortunate, rather than existential, but it has sparked an acute reaction from many of our members who believe in the importance of open science.

Also - Deadline looms as UK Universities reject Elsevier deal (TimesHEd)

Cengage launches "Cengage Infuse" to support faculty with digital instructional materials (PressRelease)

Cengage Infuse is a first-of-its-kind, digital learning solution that leverages LMS functionality for course set up and management. From set up to assignments and quizzes, no one ever needs to leave the LMS, which eliminates confusion for students on where they need to go to locate materials and complete assignments.

Developed with the input of more than 600 faculty and 400 students across 500 institutions, Cengage Infuse was created using a human-centered design approach. The collaborative process began with discussions to understand instructor needs and pain points, especially those who were not using digital tools, and led to the formation of an advisory board and Development Partners program which informed the iterative design, development, and testing of Cengage Infuse.

Wiley has acquired an editorial services company (Wiley)

J&J Editorial provides expert offerings in editorial operations, production, copy editing, system support and consulting, allowing more than 120 clients to publish world-class titles that power the global knowledge ecosystem.

What's going on with the book supply chain?  (Vox)

According to industry tracker NPD Bookscan, printed book sales have increased 13.2 percent from 2020 to 2021, and 21 percent from 2019 to 2021.“Usually a good year means going up maybe 3 or 4 percent,” says NPD books analyst Kristen McLean. “The growth that we saw last year and this year is pretty unprecedented.” McLean says it’s clear that the pandemic is what’s driving the growth in book sales, in part because of what kind of books are selling well and which aren’t. As global lockdowns began in March of 2020, sales of traditionally high-performing categories like self-help books and business books plummeted, while sales of educational books for home-bound kids and first aid books for emergency preppers took off

...

Paper, ink, and printing presses are all at a premium right now. There’s not enough of any of them, and what we do have costs a lot.

How do you turn casual, infrequent visitors to your website into subscribers. Take note of the newspaper industry (NiemanLab)

Cater to light readers. Stories and topics that attract your light readers will succeed with your heavy readers, too. But it doesn’t work the other way around. “Almost by definition, light-reading subscribers are more selective in what they read on the website than heavy users,” the INMA report notes. “It seems clear that it’s better to concentrate on boosting the engagement of lighter readers rather than maximizing the engagement of those who are already heavily invested in your product.” Heavy readers and fans bring the highest lifetime value and help fund future growth, the report notes. But the majority of subscribers will be light readers. Every publisher, INMA argues, should be segmenting and studying this audience.

Ever wondered how Wikipedia works and doesn't turn in to a personal promotional vehicle?  You can't just write what you want.  (WAPO)

In a world of inequality, we are well accustomed to rich, powerful, connected people getting preferential treatment, whether a good table at a restaurant, admission to a selective college for their offspring or a torn-up speeding ticket. Despite its countercultural tendencies, the digital world has wound up in a quite similar place. On large platforms like YouTube, Twitter and Facebook, the most important, newsworthy users are given VIP treatment. Their voices are amplified; their misdeeds are excused; they are, up to a point (see: Trump), freed from the automated policing that the rest of us have to endure. The notable exception is Wikipedia. There, VIPs have been shouting “Do you have any idea who you are dealing with?!” for years, only to be told either, not really, or, don’t care, and then instructed, as Eastman was, to take their objections to a Talk page where the community can weigh in.

Is Amazon Changing the Novel? In the new literary landscape, readers are customers, writers are service providers, and books are expected to offer instant gratification. (NewYorker)

Hence McGurl’s focus on the explosion of genre fiction—the bulk of fiction produced today. Here we find the estuary where books merge with Amazon’s service ethos, its resolve to be “Earth’s most customer-centric company.” Genre has, of course, always been an organizing principle in book marketing. The shiny embossed titles of the books on the spinning rack at an airport kiosk promise a hit of reliable pleasure to readers craving a Robert Ludlum thriller or a Nora Roberts love story. But Amazon brings such targeting to the next level. Romance readers can classify themselves as fans of “Clean & Wholesome” or “Paranormal” or “Later in Life.” And Amazon, having tracked your purchases, has the receipts—and will serve you suggestions accordingly. These micro-genres deliver on a hyper-specific promise of quality, but also end up reinforcing the company’s promise of quantity. What else does genre guarantee but variations on a trusted formula, endlessly iterated to fill up a Kindle’s bottomless library?

From Australia, a review of different publishing model experiments (ArtsHub)

AP is making its reporting data available on the blockchain via Chainlink (AP)

The availability of AP’s datasets via Chainlink comes as smart contracts — tamper-proof computer programs that trigger outcomes when certain conditions are met — are growing in popularity, especially in industries like decentralized finance (DeFi) and NFTs.

“Chainlink technology is the ideal way to provide smart contract developers anywhere in the world with direct, on-demand access to AP’s trusted economic, sports, and race call data” said Dwayne Desaulniers, AP director of blockchain and data licensing. “Working with Chainlink allows this information to be compatible with any blockchain. The open-source software is reliable, secure, and widely used across leading blockchain networks.”

More from my Flipboard magazine.


 

Monday, October 11, 2021

MediaWeek (Vol 14, No 9) Pearson vs. Chegg Legal Issues, Bookstore eBook Sales + More

Legal Experts On Pearson V. Chegg And Why It Could Be A Huge Deal (Forbes)

The essence of Pearson’s legal claim is that Chegg is engaging in “massive” violation of copyrights held by Pearson because Chegg has published, and sold, answers to the tests and practice questions Pearson has in its textbooks. Pearson argues that the questions and answers belong to it and it should be able to decide when and how they are used.

If Pearson prevails, it could damage not only Chegg’s business model but the enterprises of several other companies that sell answers to academic questions written by text publishers, professors or professional licensing bodies. Those companies include illicit cheating services, file sharing companies that sell access to tests and answers, as well as the respectable tutoring and test preparation companies.

With More Bookstores Open, Soaring E-books Sales Fall Back to Earth, NPD Says
“With brick-and-mortar stores closed last year, e-books were simply easier to buy than print books,” said Kristen McLean, books industry analyst for NPD. “The digital format allowed for frictionless, virus-free purchasing. Now that bookstores are open again, we expect full-year 2021 e-book volume to fall below 2020 levels, with the caveat that supply-chain disruption could cause another lift, if key books are unavailable during the holidays. Regardless, the e-book format will definitely remain a vital ongoing part of the U.S. book market — and a key format for certain categories.”
How Students Fought a Book Ban and Won, for Now (NYTimes)

But what began as an effort to raise awareness somehow ended with all of the materials on the list being banned from classrooms by the district’s school board in a little-noticed vote last November. Some parents in the district, which draws about 5,000 students from suburban townships surrounding the more diverse city of York, had objected to materials that they feared could be used to make white children feel guilty about their race or “indoctrinate” students.

The debate came to a head with the return to in-person classes at the start of the current school year. The Sept. 1 article in The York Dispatch quoted teachers who were aghast at an email from the high school’s principal listing the forbidden materials.

Spotify for readers: How tech is inventing better ways to read the internet (Protocol)

After all, what does Spotify do? It takes a corpus of stuff (music) and finds endless new ways to show it to users. Users can save the stuff they know they like (a library), explore things curated by other users (playlists) or turn to the app's machine-learning tools for ultra-personalized recommendations (Discover Weekly and the like).

So now imagine a reading app. You can save all the articles, tweet threads, PDFs and Wikipedia pages you want into your library. You can follow other users to see what they're saving, or check out what a curator thinks you might be into. The more you read, the more the app begins to understand that you like celebrity profiles, you're learning a lot about NFTs right now, you worship at the altar of Paul Graham and you'll read anything anyone writes about "The Bachelorette." Now, every time you open the app, it's like a magazine made just for you.

Watch my PodCast on Business Transformation (Link)

Business Transformation and Technology Improvement – podcast with Michael Cairns Michael Cairns is the CEO and founder of Information Media Partners, a business strategy consulting firm. With a wide career span in publishing and information products, services, and B2B categories, Michael has held executive roles at several publishing companies including Macmillan, Berlitz, and R.R. Bowker.

How to remember more of what you read (MarieClaire)

After three decades in the tech world, former Cisco CTO Padmasree Warrior—a self-proclaimed “obsessive reader” as a child—has turned a new page in her career journey. In July 2021, she founded Fable, a social reading platform. According to Warrior, complaints about reading often fall into three categories: People don’t know what to read, they don’t have time to read, or they want to read with other people. Unlike existing platforms that try to focus on just one of those pain points, Fable seeks to tackle all three. 

*****

Publishing Technology Software Report:

A fully revised version of my Publishing Technology Software and Services Report will be formally published on September 15. To complete this report we identified more than 200 software and services companies popular with publishers and conducted in-depth interviews with more than 31 of the most relevant companies. We also spoke with customers to apply their views and opinions about the market and these suppliers.

Monday, October 04, 2021

Business Transformation and Technology Improvement - Podcast Episode with Michael Cairns

 

 

Something a little new for me: I was asked for an interview on Klopotek Radio a few months ago and the episode has just been released.  Here are the release notes which accompanied the broadcast.

I've considered doing a podcast for a few years now and a colleague and I are considering launching something soon.

Release notes:
 

Business Transformation and Technology Improvement – podcast with Michael Cairns Michael Cairns is the CEO and founder of Information Media Partners, a business strategy consulting firm. With a wide career span in publishing and information products, services, and B2B categories, Michael has held executive roles at several publishing companies including Macmillan, Berlitz, and R.R. Bowker. 

He has also held board positions with the Association of American Publishers, the Book Industry Study Group, and the International ISBN Agency where he served as Chairman. 

In this [Klopotek Radio] episode, Michael shares his experience as a consultant helping content-centric business owners to transform their businesses and improve their technology. He talks about his passion for figuring out problems and setting out a roadmap to solve them. Michael also gives his thoughts on how publishing models and media businesses are transforming and evolving during the pandemic and post-pandemic era. ​ 

Besides that, you will also hear Michael talk about, 

  • How can content-centric firms better assess their business needs for being fit for digital change? 
  • How could companies evaluate their current technology to better understand where they compete? 
  • What organizations can do to achieve a smooth digital transformation. 

The release news of the annual publishing technology market survey, published by Information Media Partners, Publishing Technology Market Report – 2021. Himself, a book lover, and a marathon runner, and why he would like to have dinner with Muhammad Ali and have a coffee with Barack Obama.

We hope you’ll enjoy listening to this episode and share it with others you think may be interested.

Wednesday, September 22, 2021

MediaWeek (Vol 14, No 8) Pearson Sues Chegg, B&N goes COVID Book Crazy, UK Copyright, Open Access Policies + More

Pearson plc is suing Chegg for Copyright Infringement over test packs. (CourtListener)
As part of Pearson’s focus on pedagogy, Pearson and its authors devote significant creative effort to develop effective, imaginative, and engaging questions to include in the textbooks it publishes. Pearson’s end-of-chapter questions are strategically designed and carefully calibrated to reinforce key concepts taught in the textbooks, test students’ comprehension of these issues, enhance students’ problem-solving skills, and, ultimately, improve students’ understanding of the subject matter. Pearson’s textbooks can contain hundreds or thousands of end-of-chapter questions. These end-of-chapter questions form core components of the teaching materials contained in Pearson textbooks and are frequently hallmarks of Pearson titles. As such, the availability, quality, and utility of these questions are often important considerations when educators select which textbooks to adopt for their courses.

Barnes & Noble has done well during COVID.  News reports suggest double digit growth unseen 'since before Amazon (NYPost)

Industrywide, US sales of books are up 12 percent so far this year through August compared to the same period a year ago —  and up 20 percent from 2019 over the same time period, according NPD Group, a market research company. CEO James Daunt says B&N sales have risen 6 percent since 2019.Jon Enoch Photography

“Double-digit growth in books has not happened since Amazon came along,” Barnes & Noble Chief Executive James Daunt told The Post in an interview. 

Those kinds of numbers are encouraging for Elliott, a fund known for taking big positions in public companies and agitating for change: In this case, it bought B&N whole as a fixer-upper. A source familiar with the matter says Elliott is about halfway through its plan that would eventually spin the bookseller back onto the public markets — or sell it to another private buyer.

Guardian Opinion on proposed changes to UK copyright law: 

It might sound like good news for book lovers too, but only in the short term. While books might become a bit cheaper, the long-term loss for readers has the potential to far overshadow the gain. “The loss of revenue will make publishers more risk-averse and close down access for new work,” Hilary Mantel has warned, with knock-on effects including cramping the innovation that feeds our film and TV industries.

Researchers and publishers respond to new UK open-access policy (Physics World)

IOP Publishing, which publishes Physics World, broadly welcomes the UKRI’s new open-access policy, which it says “aligns with our mis­sion to expand physics globally”. However, it thinks that the require­ment for researchers to deposit the final version of a manuscript in a repository under no embargo will be “harmful to the significant OA pro­gress already made”. “This approach cannot form the basis for an econom­ically viable publishing model for physics journals seeking to maintain the highest standards of peer review and publication.”

That view is echoed by the Inter­national Association of Scientific, Technical, and Medical Publishers (STM), which says it is “deeply con­cerned” that the UKRI policy gives equivalent status to the “subscrip­tion-tied accepted manuscript and the full OA publication of the version of record”. This, the STM says, could “jeopardize the continued progress of the open-access publishing tran­sition by enabling an entirely unsus­tainable route”. The STM urges the UKRI board to “carefully consider these issues”.

 An App called Libby (New Yorker)

The sudden shift to e-books had enormous practical and financial implications, not only for OverDrive but for public libraries across the country. Libraries can buy print books in bulk from any seller that they choose, and, thanks to a legal principle called the first-sale doctrine, they have the right to lend those books to any number of readers free of charge. But the first-sale doctrine does not apply to digital content. For the most part, publishers do not sell their e-books or audiobooks to libraries—they sell digital distribution rights to third-party venders, such as OverDrive, and people like Steve Potash sell lending rights to libraries. These rights often have an expiration date, and they make library e-books “a lot more expensive, in general, than print books,” Michelle Jeske, who oversees Denver’s public-library system, told me. Digital content gives publishers more power over prices, because it allows them to treat libraries differently than they treat other kinds of buyers. Last year, the Denver Public Library increased its digital checkouts by more than sixty per cent, to 2.3 million, and spent about a third of its collections budget on digital content, up from twenty per cent the year before.
 Wuthering fights! Will this priceless book collection be preserved or broken up at auction? (Stephan Fry -Airmail)

The story in brief: over their lifetimes, a pair of childless, mid–19th century North Country millowner brothers named William and Alfred Law assembled, with knowledge and discernment, a private collection of books and manuscripts. This library passed to successive descendants for a century, neither supplemented, catalogued, nor open to visitation by academics or enthusiasts—save on a few occasions which served only to enhance the legend of the collection’s existence. And now the entirety is for sale at Sotheby’s in London.

Very little is known about the Laws, but their taste and judgment give the lie to that snooty stereotype—vented if not invented by Dickens in Hard Times—of the hard-nosed industrialist for whom art and books are nowt but fancy folderols for fops and fools.

Barnes & Noble Education Financial Results (Edgar)
  •  Versus same period last year: Revenues up $40mm and Net Income flat on higher selling and admin costs
 Houghton Mifflin Harcourt Financial results (Edgar)
  • Revenues up 30% for same quarter in 2020
  • Significant improvement in Net Income
  • Gain on sale of trade business $218mm 
Wiley Financial Results (Edgar)
 
 
Publishing Technology Report 2021 - Insight into software and services companies supporting publishers and content owners. 

Thursday, August 12, 2021

Building a Subway (Map): Annual Publishing Technology Report

As semi-frequent readers may know, I have been publishing a market research report reviewing technology companies which support publishing companies. My next report will be published in mid-September and, as I thought about how I would like to display the market environment for this version, I decided to try to depict the companies graphically in a "subway" map.

It turned out to be harder than I anticipated.  I like the result which I will present in the next weeks but there were a lot of twists and turns (and what-have-yous). I thought it would be interesting to show how this came together.

Firstly, I listed all the companies I wanted to cover in a spreadsheet and then added color coded the functional 'modules' attributed to each company.  Initially, I had many more columns with software capabilities but this became unmanageable so I consolidated into 13 specific capabilities. This is an example of the spreadsheet:

 

This document became my 'control' document and I eventually identified over 200 companies.  As I worked through the process of identifying which capability applied to which company I also concluded that these would define the 'stops' on my eventual subway map.

I researched whether there was and standard software I could use to create my map and basically came up empty handed. I think it exists but I was unable to find any.  That meant I had to draw the map by hand and figure out later how to make it pretty.  I did find a tool I thought might work but as this image (left) shows that didn't work at all.

The difficulty in drawing the map was trying to determine the overlaps and the stops which would apply to multiple companies and to draw the map so it would appear logical. This was much harder than it sounds and I went through many iterations.  

 

 

 

 

 As the following images show:



 


It was this version I sent to Upwork as a first draft.






Eventually, I was satisfied with a drawn draft and I posted a job on Upwork (which I had never used before).  I found someone at $45/hour (not the cheapest) who did great work. If anything he was too literal in translating my drawing into Illustrator but correcting this was a matter of iterating through versions.

I estimate I spent 40 hours on this - which I admit was probably a bit much. But that said, I think the final map looks pretty good.  I am even thinking mugs and t-shirts (so let me know).

We eventually got to this version which I will reveal next week.  Meanwhile more information on the report and a pre-publication purchase price is here.





Wednesday, August 11, 2021

McKinsey Research: Getting Real about Hybrid Work

What's on tap for business executives as they contemplate return to work polices. Don't take anything for granted (McKinsey)

Many employers, keen to establish some sense of normalcy quickly, are focused on answering simple logistical questions that give them a sense of control. These questions typically focus on the number of days that employees will be in the office, collaboration tools they will use, and policies on pay levels and norms for meeting behaviors. While the answers to them can help employees who are seeking a measure of pragmatism for what comes next, they are typically accompanied by a message that the “finish line” is in sight and that we will soon enter a period of normalcy that will be the standard for many years to come.

In the enthusiasm about the return from remote working, business leaders run the risk of actually increasing the disconnect between themselves and their people. The idea that we will cross a finish line and suddenly be done with all the hard stuff seems to exist only in the minds of senior leaders.