Showing posts with label technology. Show all posts
Showing posts with label technology. Show all posts

Tuesday, February 20, 2024

It’s a Beeping Problem

 

Mick Jagger says “When you call my name, salivate like Pavlov’s dog.”  He could have said “When the toaster pings…

The relentless beep-beep-beeping of electrical appliances has become the soundtrack of our daily lives. And it’s not that these notes are soft and soothing; they seem designed to strike deep in your central cortex. The sound is not even rhythmic, more like an overeager nine-year-old banging away at the triangle in the annual school concert. And, honestly, we all know they were always the least talented.

From microwaves to washing machines and toasters to seat belts, machines are all hard coded to create the worst kind of interruptions. Machines are not sentient (yet, so they say) but, somehow, they’ve gained a capability which engenders blind rage in plain ordinary householders. These buzzers, pings and beeps cannot be turned off. Call customer service and they tell you: “It can’t be done, Mr. Pavlov. It is considered a feature, not a bug.”

The sound of a bell triggered salivation in Pavlov's dogs and, in a direct correlation, the ping, beep, buzz of an appliance signals that – somewhere somehow – you’ve screwed up. Forget to remove the laundry: Buzz. Left your tea in the microwave: Ping. Sitting in an exit row: Beep! Who’s really in charge? The machines have undergone their own bizarre form of behavioral training and we are running around the house all day chasing beeps.

Why does the microwave feel compelled to announce its victory so loudly? Perhaps it believes that, without fanfare, we mere mortals would be unable to muster the responsibility or recall necessary to retrieve our leftovers. Every laundry cycle is punctuated with a series of beeps even less meaningful than those from the toaster. Maybe they’re communicating with each other?

Anyway, perhaps there's a deeper lesson to be gleaned from the incessant beeping of our household appliances. Just as Pavlov's dogs learned to associate the sound of a bell with the promise of food, we too have formed an attachment to the beeps that punctuate our daily routines. They serve as markers of progress, reminders of tasks completed and signals of impending action. In a world filled with chaos and uncertainty, the predictable rhythm of electronic beeps provides a sense of order and control, however fleeting it may be.

Nooo!!! That paragraph was written by the chat machine. They’re conspiring!  Make it stop!

I often wonder if the engineers and designers of these machines actually use them themselves. Perhaps they’re all washing their clothes down the river and making toast on a fire. It cannot be that they are not irritated as all fuck by the incessant buzz, ping, tings just like us ordinary folk. It’s enough to endure the quirks and idiosyncrasies of modern living without these ridiculous “emergency” signals making us salivate like a dog. Please make it stop.


Monday, October 04, 2021

Business Transformation and Technology Improvement - Podcast Episode with Michael Cairns

 

 

Something a little new for me: I was asked for an interview on Klopotek Radio a few months ago and the episode has just been released.  Here are the release notes which accompanied the broadcast.

I've considered doing a podcast for a few years now and a colleague and I are considering launching something soon.

Release notes:
 

Business Transformation and Technology Improvement – podcast with Michael Cairns Michael Cairns is the CEO and founder of Information Media Partners, a business strategy consulting firm. With a wide career span in publishing and information products, services, and B2B categories, Michael has held executive roles at several publishing companies including Macmillan, Berlitz, and R.R. Bowker. 

He has also held board positions with the Association of American Publishers, the Book Industry Study Group, and the International ISBN Agency where he served as Chairman. 

In this [Klopotek Radio] episode, Michael shares his experience as a consultant helping content-centric business owners to transform their businesses and improve their technology. He talks about his passion for figuring out problems and setting out a roadmap to solve them. Michael also gives his thoughts on how publishing models and media businesses are transforming and evolving during the pandemic and post-pandemic era. ​ 

Besides that, you will also hear Michael talk about, 

  • How can content-centric firms better assess their business needs for being fit for digital change? 
  • How could companies evaluate their current technology to better understand where they compete? 
  • What organizations can do to achieve a smooth digital transformation. 

The release news of the annual publishing technology market survey, published by Information Media Partners, Publishing Technology Market Report – 2021. Himself, a book lover, and a marathon runner, and why he would like to have dinner with Muhammad Ali and have a coffee with Barack Obama.

We hope you’ll enjoy listening to this episode and share it with others you think may be interested.

Monday, May 24, 2021

Taking the Temperature - How Publishing Technology Firms View the Future after COVID


I spent the last several weeks interviewing companies for the next edition of my third annual Publishing Technology report and it was interesting to hear similar themes on their business outlook, staffing challenges and the impact of COVID-19.

My report won’t be published until late summer, but here’s a sampling of what technologists and CEOs are telling me about their products and the market...

The Band Played On: I interviewed more than 25 companies and virtually all of them had the same story: As we entered the shutdown in March 2020, business slowed down for a quarter but then began to pick up to almost normal levels by the end of the summer. Technology projects already underway were slowed or delayed as companies established work from home, but then resumed quickly. RFP processes and project kick-offs were also put off but companies did not see many outright project cancellations. As we near the middle of 2021, the companies I spoke to are experiencing strong sales and project activity, and companies said 2020 was one of their best years ever. The belief that COVID-19 would negatively impact 2021 seems to be exaggerated.

More and More Content: As companies rushed to launch online customer experiences they also - either by design or necessity – created new content. At first many businesses created this content as a stop gap organized to maintain contact with customers but, over time, most are recognizing that podcasts, webinars, interviews and educational materials are valuable new initiatives to be maintained. In many instances these new ‘publishing’ activities will continue as COVID recedes, adding to the toolkit publishers use to engage their customers. My interviewees saw this trend reflected in the requests they received from customers to make this new content readily available to consumers on their platforms. 

Of particular note were associations, which in the past had relied on in-person meetings, seminars and conferences for educational and accreditation purposes, now realizing the long-lasting value of materials created to bridge the gap created by COVID.

A Bigger Audience: Most of the membership organizations supported by the technology companies I spoke to also noted that the replacement of in-person annual conferences with fully on-line versions broadened their market. Many online association conferences saw participation outside the US explode. We expect this change to stick and, in the future, more content and programming may be created specifically for non-US markets.

Everyone is Doing More: Across the board, the tech firms I spoke with were amazed at the performance of their staffs last year - not only in stepping up and adapting, but also in the sheer amount of work completed. Staff productivity increases were common across this group and some companies even mentioned that managers needed to step in and encourage staff to have good work/life balance. Few companies mentioned a need to downsize during the past 18 months and were bullish on staffing needs as we go ‘back to normal.’

Going Back Will be Hard and Easy: Surprisingly though, there is no consistency among these companies on an approach once offices open up fully. In Germany, all staff will be back in the office. In the UK, no one is sure what will happen. In the US, companies predict a slow ramp up but will also allow staff to remain in their work-from-home state as long as they like. Clearly, more formal policies will be enacted as time goes on and it is more than likely that more flexible arrangements for both employee and employer will emerge with a new ‘employee compacts’ created over time. Many of the software businesses in the publishing technology segment are small with low capitalization; employees are their biggest expense so if they can create new employment models for employees while saving on office space – all while maintaining productivity – then they will likely do so. 

COVID has produced a new trust model between employee and employer to the benefit of both. In software development in particular, this flexible work-from-home/work-in-the-office model will become commonplace. Employees will be required to come in to the office occasionally for collaboration and team building but new on-line facilitation tools will also emerge over time to minimize this. Most managers were unconcerned about how staffing would work as COVID receded.

Finally, some companies noted they now had new hiring options post COVID. Where once they forbade work from home (thereby segmenting their hiring pool) or imposed geographic restrictions (often due to tax reasons), COVID quickly forced the elimination of many restrictions and opened up hiring practices for many.

My report, A Market Survey of ERP and CMS Software Solutions for Publishing Companies, is now in its third edition and will be published in late summer. The second edition is available here and, if you purchase the 2020 version now, I will provide the 2021 version free of charge.

*******

Are you considering an investment in new technology?  Check out my report on software and services providers.  (PubTech Report)

Michael Cairns is a business strategy consultant and executive.  He can be reached at michael.cairns@infomediapartners.com or (908) 938 4889 for project work or executive roles.

Thursday, June 04, 2020

A Selected List of My Popular Presentations

I have placed many of my public industry presentations and speeches on Slideshare but I thought I would link to some of the more popular posts.  Most of these are available for download but if you have a problem let me know.

https://www.slideshare.net/mpcairns/draft-framework-for-first-100days-planning

The First 100 Days: A template to build your action plan as boss. Views: 36,221 
Digital Transformation: A seminar session for management
Views:
44,683




https://www.slideshare.net/mpcairns/high-level-overview-of-the-publishing-industry-2017
Education Publishing: Market Overview (2017)
Views: 8,794
https://www.slideshare.net/mpcairns/frankfurt-bookfair-supply-chain-meeting-publishing-in-a-digital-age-presentation
Publishing Market Overview (2008)
Views: 4,769


https://www.slideshare.net/mpcairns/frankfurt-bookfair-supply-chain-meeting-publishing-in-a-digital-age-presentation
K-12 Education Market Survey (2018)
Views: 5,465
https://www.slideshare.net/mpcairns/publishers-forum-berlin-2017-edtech-market-overview
EdTech Market Overview (2017)
Views: 4,209
https://www.slideshare.net/mpcairns/rethinking-and-remixing-content-society-of-scholarly-publishers-panel-2013
SSP: Creating Reusable Content (2013)
Views: 3,617
https://www.slideshare.net/mpcairns/parallel-universe-will-libraries-and-publishers-learn-to-share
ALA: Parallel Universe:  Libraries and Publishers (2011)
Views: 3,444


https://www.slideshare.net/mpcairns/frankfurt-supply-chain
Frankfurt Bookfair: Intelligent Supply Chain (2002)
Views: 2,816
https://www.slideshare.net/mpcairns/blockchain-107113950
NFAIS: Blockchain Applications for Publishing (2019)
Views: 1,355


More at Slideshare with this link




Tuesday, June 02, 2020

MediaWeek Report (Vol 13, No 8): Summer Newsletter 2020 - News Clips and More

*|MC:SUBJECT|*
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Our World


The Covid-19 virus and the resulting economic downturn places a strain on every facet of our lives. For some perspective on how decisive leadership can bring back stability and prosperity, I recommend Jean Edward Smith's biography of FDR which I've been reading over the past few weeks. At Information Media Partners we are helping clients with sales, revenue and cost containment strategies to mitigate the issues presented by the difficult economy.  We are always happy to take a call (908 938 4889) or email to discuss your particular challenge.

Check out the following business articles of interest:
Have you ever considered signing up with an 'expert network'?  Choose from my list of 40 companies.
It is his first year of law school and Danny Levin is disappointed. Suddenly class is only online.
COVID-19 will reshape higher education. Some schools will disappear but the student experience will be different.
No one buys mediocre theater and physical book retailing needs to change to engage customers.
Publishing & Industry News Clips
We are consulting in higher education at the moment, which accounts for many of these links...
Colleges are Deluding Themselves - The Atlantic

Will the Coronavirus Forever Alter the College Experience? - The NYT

A Revolution in Science Publishing, or Business as Usual? - Undark

Growth of the Cyborg University Will Dominate Higher Education - NY Mag

Can Computers Ever Replace the Classroom? - The Guardian

Being Fully "Open Access" is the Key to Success - What's New in Publishing

See more at Flipboard
Information Media Partners Consulting
Where we have been spending our consulting time recently.
  • A large association publisher asked us to help define and support their higher-ed sales strategy
  • A private equity firm requested subject matter expertise for a transaction in the library market
  • We conducted a back-office technology review and assessment to define a technical architecture and new suite of software applications
You can review more of our project citations by following this link

The coming year will be challenging and you will need help. Please get in touch to discuss a project and/or your long-term management needs.  (michael.cairns@infomediapartners.com)
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