Wednesday, April 28, 2021

Adobe Summit - Evangelists For Publishing

There were some interesting take-always from Monday's Adobe Summit

The Adobe $1.5B acquisition of Workfront was one of largest Adobe has made and in doing so, the company was placing a bet on simplified, structured collaboration on the one hand and content and marketing complexity on the other.  Adobe has recognized that managing and recording the content creation process is increasingly important within all organizations as much as achieving effective marketing. Managing artifacts, content items and other similar materials are, and will, continue to consume increasing amounts of staff time as content is deployed everywhere and where measurement of the impact and use of this content is critical.

Workfront is now the workflow solution within Adobe Experience Manager: Using this framework marketing managers connect strategy to execution and can ensure the business is driving to the desired outcomes as it deploys content and creates uniquely personalized experiences for consumers. As user experience is enhanced with more and more personalized content and a widening of the access points to content, the amount of activities and transactions around this messaging will massively increase as these experiences are pushed (or pulled) to consumers. Managing all this activity requires robust workflow and tools which is where Workfront inside Adobe Experience Manager realizes its strength.

Within Workfront, staff map out their marketing campaigns and assign responsibilities which may be completed in any of the Adobe applications. These tasks have approval processes and 'jobs' are routed for review, approval and publishing and each activity is logged in Workfront. As campaigns are executed, managers can review how the entire campaign came together and what the results were. Adobe is calling this the "marketing system of record - a unified solution for sharing ideas, managing content creation and automating complex processes".

While Adobe saw the value of Workfront as supporting marketing and creative functions, within Book publishing the Workfront solution has also been used by publishers to replace spreadsheets and other tools within the editorial and production processes. Even as a 'generic' workflow product,  WorkFront is a strong competitor to the software solutions provided by industry players. National Geographic and Royal Society of Chemistry are two publishers using Workfront. Since Adobe products are embedded in publishing we will likely see an increase in the number of Workfront deployments and this should worry the incumbent software players in our space.

The other interesting news item concerned data privacy. Here Adobe is betting that third-party cookies which store our activities on the internet as we visit websites will disappear (or at least will not be used to identify our traffic). A new concept named the 'consumer data platform' whereby product companies and marketeers build a closer relationship with consumers by better utilizing the first-party data they already own to establish a coherent brand experience. This is explained in a good post here

Where it gets interesting is the Adobe spin. At the event, Adobe suggested a capability to leverage information the customer has chosen to share so that personalized experiences can be created and delivered to the consumer. Adobe has enabled "Segment Match" capabilities which will allow brands with similar interests to share data and to build collaborative engagement and expand their reach with consumers who have cross-over interests. A good example of this would be a travel publisher and an airline. This is in early days and we will see how this develops but for publishers with a broad array of content the opportunities to build partnerships based on real data could be an opportunity too important to miss out on. Just another reason why Adobe, already embedded in publisher workflows could see more expansion within publishing.

For more information check out the Adobe Summit Video.

 
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Michael Cairns is a publishing and media executive with over 25 years experience in business strategy, operations and technology implementation.  He has served on several boards and advisory groups including the Association of American Publishers, Book Industry Study Group and the International ISBN organization.   Additionally, he has public and private company board experience.   He can be reached at michael.cairns@infomediapartners.com



Tuesday, April 27, 2021

Pearson 1Q Report and Other Higher Ed Publishers show Positive Results

Pearson plc under new CEO Andy Bird posted 'encouraging' results for the 1Q with revenue up 5% versus last year. The company notes the disruption from COVID has been longer than expected but that their outlook is positive based on these 1Q results. As with all Higher Ed publishers the company is laser focused on reporting online/digital revenues and the improved mix between legacy products and models to new products. Some bullets from their press release:

  • Encouraging start to the year despite challenging market conditions, with underlying revenue growth of 5% reflecting good progress as we reposition Pearson for sustainable growth with a strong direct to consumer focus.
  • Global Online Learning up 25%,with strong growth in Virtual Schools due to enrollment growth in the current school year in Partner Schools as well as in US district partnerships; modest growth in OPM due to ongoing impact of discontinued programs.
  • Global Assessment down 2%, as strong recovery in Professional Certification and US Clinical Assessment was more than offset by US School Assessment, where revenue was down significantly due to the challenging comparative and reuse of material from cancelled exams 

Other higher ed publishers are also showing encouraging results led by McGraw Hill which looks like it is going through a significant reinvention. The company has not released detailed year end numbers but yesterday they did release an overview on their performance.  Some bullets from this presentation:

  • 58% increase in their "Inclusive Access" program which provides day one content for all enrolled students. This business represents $167mm in revenue
  • The mix between print and digital is now 28%/72% which shows a 10point decline year over year. Obviously not only a market trend but a strategic imperative for the company to move more revenue to digital
  • The company saw double digit growth in digital billings to $1B with EBITDA of $440mm

Cengage reported their 9mth numbers back in Feb and will not report full year until June. Total revenues were down 10% however net income is significantly better at $60mm

Wiley's education business has also struggled over the most recent past while the rest of the business expand both revenue and profit. For the 9mths reported in March publishing revenue was down 4% but EBITDA was slightly higher up 2% (although additional business units also fed that number). 

Thinking About Selling your Publishing Business?

 


A re-post originally from June 29, 2010.


There are various approaches to selling a business and selling a publishing business is no different. The circumstances surrounding the decision to sell can greatly influence how smoothly the process goes; however, as with many things, the amount of preparation that goes into the process will ultimately determine whether there is a successful outcome.

As a seller, your immediate task is to eliminate questions, cynicism and doubt about your business in the minds of potential buyers. No matter how excited the potential purchaser seems to be about your company, they are going to be skeptical about key information. Their job is to (cynically) use anything negative to undercut a purchase price; your job is to be open and effectively back up any questions they will have with facts. (Bear in mind that adequately addressing these issues to their seeming satisfaction early in the process doesn't mean the purchaser won't raise them again during negotiations, so keep your story straight and simple).

If, as an owner, you always believed you would sell the business, then you should have a reasonable understanding when you would like this to happen. As a prelude to this event, you will want to focus on a number of key areas.

First, your financial statements: If Aunt Sally has been doing your taxes for the life of the company and you have never had periodic management accounts, then you are not in a position to achieve full value for your company. Treat Aunt Sally with respect but get yourself an accountant and a bookkeeper to put the numbers in order. At least a full year's audited financials and management accounts should be considered the basic financial reporting requirement when done by a qualified financial accountant. (They do not need to be full-time staff).

Second, if Aunt Sally is just one of several family members taking a salary in the company, you may want to think about their continued involvement in the run up to the sale. A buyer will want to know the actual operating cost of the business and you, as a seller, want to provide the best possible view of the business (that is, without extra expenses). Now, if the family member(s) has a legitimate and key role, then you may have other issues to address (such as their position with the company post-sale).

Third, many buyers will focus on future revenue growth. Do you have formal contracts or handshake deals? Is revenue dependent on one source? The buyer is going to second-guess your revenue projections; therefore, if there are any 'soft spots' it will undercut their confidence in the business overall. Saying so and so has always bought from us is not as valuable as being able to say 'we have a negotiated five-year deal' and we are currently in year two. If your revenue growth is rock solid - even if it is based on a small number of authors, commercial accounts or subscribers but supported in each case contractually - that will place you in a stronger position.

Fourth, your accountant will also create a balance sheet for the company and the key items concerning a buyer are those things that deal most immediately with cash. As a seller, you need details about your inventory turn, accounts receivable collections and accounts payable. Assuming you have prepared for the sale of the business more than twelve months in advance, you should have a clear picture of these items. Just because an item is listed as a company asset doesn’t mean a potential buyer is going to agree as to its value.

Other balance sheet items that require attention are fixed assets, which may include the building in which the company is located. Sometimes a seller wants to keep the building (if they own it) in which case you and your accountant will need to determine the best way to handle this. Bear in mind that the property could be the most valuable asset owned by the company. Similarly, the company may own patents and intellectual property that must be properly accounted for and (for the benefit of the acquirer) properly documented.

In summary, get your accounts audited, create a 'clean' income statement, deal proactively to get your revenue sources locked down and establish formal procedures to manage your cash flow and balance sheet items.

Obviously, the value of a business is stated in black and white in its financial statements but to the potential buyer they will be just as interested in the products you're selling and their future value as they are in your accounting policies. You must have clear ownership rights to any content or technology that represents a primary asset(s) of the company. If contracts aren't transferable, if certain rights are retained by content producers or if you 'collected' data to create your products without proper authority, these issues and others like them should be addressed and resolved before you market your company. If there is any doubt in the mind of a buyer that they will be able to carry the business forward, this will either scuttle a deal or significantly reduce your purchase price. And don't think they won't find out.

Sixth, your organization's human capital is important to the business for continuity reasons (if not for other reasons). Don't believe that you can keep the selling process a secret because even if your employees don't know everything, they will make up the rest. As a seller, you must maintain momentum and, for that, you need to maintain decent employee morale.

Bonuses and incentives can play a role, as can simple communication. Unfortunately, you can't control what the purchaser chooses to do with the business and placing restrictions on post-sale activities - even if you can get away with this - will only reduce your take. Key employees are important to the purchaser and they will want to know who these people are. The purchaser may want some guarantee that these key employees will remain with the business for some stated period after the sale and will be willing to pay the employees a bonus to stay.

As an owner, you may have provided equity to employees over the years, which would give them a piece of any sale. Often these deals can be 'casual' which is not what a buyer wants to hear. The last place a buyer wants to find him or herself is in the middle of an ownership dispute, so, no matter how painful this process may be, get those agreements formalized in advance of a sale.

Finally, as a seller you will want to practice speaking about your company so you are effective in communicating to potential buyers why acquiring your company represents good strategy. Your understanding of your market, your competitors' market positioning and market trends and opportunities all represent key components of your company's selling attributes - and reasons why a purchaser will see opportunity in acquiring your company. Work to prepare a briefing document of your company which you can use in presentations and discussions. Importantly, at industry events, seek out speaking and panel discussion opportunities where you can both present your company and your understanding of the market, as well as learn about what other similar companies are doing in your marketplace. Not everyone is comfortable with this type of communication; however, during a sales process the buyer is going to rely a lot on your perspective about the business, and the more comfortable you are, the better your views will come across. The only way to become a better and more effective communicator is through practice.

In summary, any hiccup in the process of acquiring your company could result in a buyer or buyers either getting cold feet or simply moving on to something else. There are lots of companies drawing acquisition attention and, having gained attention, you don't want to lose it and fall to the bottom of the pile. By the time you regain their interest, circumstances could have changed significantly and no longer exist to your advantage or worse - the opportunity maybe permanently lost to you. 

 

Michael Cairns served on the board of the Association of American Publishers and has served as President and CEO of several library services and education and information publishing companies. He is currently a consultant and board advisor to global publishing companies.

Tuesday, April 20, 2021

NOT SO SUPER – How out of touch owners have badly miscalculated their fans gullibility.


There’s going to be a super league for UK and European that no one asked for. As astounding an example of hubris you are likely to see even by professional sports standards, a select group of very wealthy team owners are set on establishing a football (soccer) version of the National Football League in Europe. This “league” will be walled off from the rest of football and, it is assumed, will suck away a great deal of cash which otherwise would have gone to support all European football. Presumably these rich clubs, including Manchester United which I’ve supported since birth, believe they should be making far more money and should not have to share with others. Currently, cross-European football competition is governed by UEFA and the two primary European competitions generate both excitement and needed revenues for all teams not just those competing. Participation in these league competitions is dependent on the success of a team’s domestic play.

The new ‘super league’ will put paid to this structure and enable a small number of mega-teams (plus invited guest teams) to play year after year in a pseudo competition without the risk of dropping out each year. The US National Football League is the target environment which these out of touch club owners are seeking. A walled garden where clubs never have to worry about dropping out of the money stakes and where they can control team numbers, employee contracts and broadcast and image rights.. Allowing European teams to create their own super league would be a first step in creating an NFL-like business which is also protected from certain anti-competitive laws and is basically a legal cartel. Some of the current UK team owners are very familiar with the warped nature of American sports ownership and must look dewey eyed on the benefits accruing to NFL team owners.

In the short time since this ‘super-league’ idea was announced, fans across the country have voiced opposition to the idea; and this opposition is coming from true diehard loyal fans who see the fix is in. As much as all of us hate to lose games to any team, we live for the excitement, the anxiety and the glory which is football. Team pride is having your team strive all year in their country league to be able to compete with the best teams in Europe. This ‘super-league’ fails both the teams excluded as well as those included. I do not want to see my team playing FC Porto or Athletico Madrid (or Arsenal for that matter) year after year in a glorified exhibition tournament.

The owners have badly calculated. Opposition has come fast and furious from the authorities at UEFA, the Football League and even (sigh) Boris Johnson. If these clubs go ahead with their plans, they risk being kicked out of domestic competitions and their players being excluded from national team selection. I hope this doesn’t happen and I also hope the league authorities don’t seek to ‘negotiate’ with these break away teams to assuage them in some fashion. They don’t deserve it. On the bright side, perhaps this will create room for other less selfish teams. Just up the road from my Grandad’s place is Salford FC which is owned by some ex-Manchester United heros. The Salford team kit is red like United and this might just do for me, and the way they are going they may be in the Premier league soon anyway.

Friday, April 16, 2021

How streaming is changing the music business | FT Film

Interesting news video from the Financial Times about how streaming is changing business models and options for recording artists:

How do you make money in the music industry? Streaming platforms like Spotify now dominate. But social media apps like TikTok and Instagram are also changing the playing field. Some artists are moving away from traditional record deals and revenue sources. The FT's Don Newkirk asks some of the world's biggest music companies, record labels, and producers how they are adapting to this fast-changing industry. And he follows an up-and-coming hip-hop artist struggling to make his fair share as the coronavirus pandemic hits.

 Other news items:

Wednesday, April 14, 2021

Ingram Sell VitalSource to Francisco Partners

Big news in education publishing:

From their press release:

Ingram Content Group® (“Ingram”) today announced it has signed a definitive agreement to sell VitalSource Technologies LLC to Francisco Partners, a leading global investment firm that specializes in partnering with technology businesses. 

Under Ingram’s leadership, VitalSource was transformed from a small venture serving a niche market to a global leader in digital content distribution. Ingram first acquired VitalSource in 2006 with an eye to grow it into a larger digital learning platform that could serve the higher ed market and more. This was part of a larger effort by Ingram to help the book industry leverage technology to transform the way content is accessed and in turn, the way the book industry works.

"We are very proud of the extraordinary value-add VitalSource offers the academic and professional communities. VitalSource has grown into one of the leading digital curriculum delivery and learning platform providers with proven scalability and reliability at a time where digital content and online learning is very much in demand,” said Ingram Content Group President & CEO Shawn Morin. “Francisco Partners is committed to furthering the VitalSource mission of improving learner outcomes and accelerating our commitment to developing innovative, forward-thinking solutions and platforms that open doors to affordable and impactful learning experiences to students and professionals around the world.”

 More to follow.

Monday, April 05, 2021

PersonaNonData Magazine: Amazon++, Copyright, Shakespeare + Other Articles

More articles of interest from my flipboard magazine:

Articles:

  • New Statesman: Should Books be Free?
  • Billboard: Bandcamp changes the discussion about payments
  • Vox: Amazon's Union
  • UC/Elsevier Journal deal
  • Dohle - RandomHouse: It's the best time ever
  • WAPO: Want to Borrow that Book?
  • Stratechery: Relentless Jeff Bezos

Plus an archive of many more of interest to media folks