Wednesday, July 13, 2011

Juxtapositions: Cap't Bob and the Digger

In the early 1970s, Robert Maxwell lost out in his attempt to buy the News of the World, which was purchased by Rupert Murdoch, who went on to create a newspaper empire in the UK. At the same time, Maxwell was castigated by UK financial authorities as someone unfit to run a public company, a charge that dogged him for the rest of this life. As it turns out, he was correctly categorized as 'unfit' when, many years later, he perpetrated one of the biggest financial frauds in UK history. In the intervening years Maxwell and Murdoch 'battled' each other for media supremacy but, in reality Maxwell was never a match for Murdoch and, this was confirmed when Cap't Bob 'fell' off the back of his boat as his media empire was crashing down around him.

Murdoch on the other hand played aggressively and seemed to have won hands down when he finally acquired the newspaper jewel he had long sought in the Wall Street Journal. At the time, the triumphalism that accompanied this huge media purchase knew no bounds, especially when it came to the fate of the New York Times. Murdoch and his revamped WSJ would 'destroy the Times' or so the pundits - and the Digger himself - suggested. The Times didn't help matters with a rapidly falling share price and a seemingly confused electronic strategy. And, the company was even 'forced' to take a loan from a Mexican.

Well, how times change: Murdoch won't be falling off his boat but, he may be out of a job when it becomes clear that the phone hacking at the News of the World wasn't so much the rogue activities of a small group of reporters but a significant element in the business strategy at News Corp. In my view, the phone hacking will be prevalent at other UK newspapers but it seems likely that nowhere else was it so embedded in their operations than at NewsCorp. For that, it will be easy to show NewsCorp as a company out of control and without a moral compass and, for that, the boss will have to go.

And, about that loan from the Mexican billionaire Carlos Slim that the New York Times got so much heat about? They just paid it back early. The Times may not be out of the woods yet, but I bet things don't look so bad from eighth avenue at the moment.

Revisit With Digital Galleys

The Publishing Trends Newsletter from my friends at Market Partners recently took a look at the migration from print to electronic galleys and profiled a company I've been interested in for a while. NetGalley pioneered this migration and they are seeing increased success from publishers willing to make the transition. Here is a sample from the Publishing Trends article:

Carrying the torch in the e-galley revolution is NetGalley, a company owned by Firebrand Technologies, that helps facilitate and fulfill galley requests from site members by providing them with DRM-protected files authorized through Adobe Digital Editions and accessible on Androids and iPhones, desktop computers, and multiple tablets and e-reading platforms. Through the site, members composed of reviewers, media professionals, bloggers, librarians, booksellers, and educators can peruse NetGalley’s available titles, which are provided by over 100 publishers (and counting), including divisions/imprints from four of the Big Six houses. Members can select titles, and NetGalley serves as gatekeeper, passing along requests to publishers for approval (their website even clearly outlines approval guidelines for each publisher). Publishers can set expiration dates for when the galleys will no longer be available, and NetGalley also supports the aggregation of other digital promotional items like video, audio, or artwork under any title’s record page so that publishers can easily create digital media kits for readers to access along with the galley.

“We currently have over 29,000 readers registered on the site,” says Susan Ruszala, Director of Marketing at NetGalley, “and we’re growing by over 12% each month.”

It isn’t difficult to see the value for publishers in using e-galleys. With the cost of postage and printing running anywhere from $5-$11 per printed galley, digital galleys provide publishers with an unlimited amount of digital copies to send at their will instead of being limited by the amount of print copies their budgets will allow. E-galleys are also greener, cutting down on the carbon footprint of print production. To become a NetGalley client, publishers pay a one-time set-up fee based on the number of titles they publish, along with a monthly fee based on the number of titles on NetGalley’s site. There is no cost for professional reader membership.

Tuesday, July 12, 2011

AAP's Tom Allen on Georgia State Copyright Case

Earlier this week in PW the CEO of the AAP (Tom Allen) expressed his opinion over the Georgia State copyright infringement case (PW):
GSU implemented its policy in a way that invited disregard for basic copyright norms by delegating difficult copyright decisions to faculty without guidance, without meaningful review mechanisms, and without providing any funds to pay for permissions when necessary. The result poses a threat to the creative ecosystem in which copyright protection provides incentives for scholars and publishers to develop and distribute high-quality materials for students of all ages. Academic publishers, faculty, and librarians may have their differences. But they are tightly bound together in a common enterprise: education.

The transition to digital delivery holds great promise for quicker access to a broader range of materials through more channels, with greater flexibility for teaching faculty. And in some cases, lower costs. But the ecosystem is degraded by using digital formats as a rationale for the reproduction and distribution of significant amounts of copyrighted material for "free."

Misconceptions about the GSU litigation are widespread in part because the fair use exception to copyright is not widely understood. An educational purpose is one factor in determining fair use, but it doesn't stand alone. If all copying for educational purposes were fair use, the production of high-quality educational content would decline or disappear.
Also, I posted the following in June from the Chronicle of Higher Ed:

What's at Stake in the Georgia State Copyright Case (The Chronicle)
A closely watched trial in federal court in Atlanta, Cambridge University Press et al. v. Patton et al., is pitting faculty, libraries, and publishers against one another in a case that could clarify the nature of copyright and define the meaning of fair use in the digital age. Under copyright law, the doctrine of fair use allows some reproduction of copyrighted material, with a classroom exemption permitting an unspecified amount to be reproduced for educational purposes.

At issue before the court is the practice of putting class readings on electronic reserve (and, by extension, on faculty Web sites). Cambridge, Oxford University Press, and SAGE Publications, with support from the Association of American Publishers and the Copyright Clearance Center, are suing four administrators at Georgia State University. But the publishers more broadly allege that the university (which, under "state sovereign immunity," cannot be prosecuted in federal court) has enabled its staff and students to claim what amounts to a blanket exemption to copyright law through an overly lenient definition of the classroom exemption. The plaintiffs are asking for an injunction to stop university personnel from making material available on e-reserve without paying licensing fees. A decision is expected in several weeks.
What follows are several different points of view of the case - all very interesting.

Monday, July 11, 2011

Beyond the Book: Curation Nation - Interview with Steven Rosenbaum

The tsunami of content we all face on a daily basis is an unmediated mess, so what do we do to mitigate that? Chris Kenneally interviews Steven Rosenbaum the author of Curation Nation go get to the bottom of it. Some excerpts below and here's the link to the Podcast:
People don’t want more information. They want less information properly organized so that you can help find what you’re looking for.
...
So it’s really as simple as this. The guy who I think in many ways figured this out earliest was Jeff Bezos at Amazon. If you look at Mechanical Turk and its history, what Bezos understood was there are certain things computers can’t do. And the history of Mechanical Turk is about one out of every couple hundred thumbnails on a book jacket or a CD were wrong. The CD would be the Rolling Stones and the thumbnail would be Cat Stevens and there wasn’t any way if the metadata was wrong in that thumbnail that a computer could look at the picture and look at the name and go, wait. Mismatch. Humans do that instantly and so the original launch of Mechanical Turk was to say, I’m going to pay people a very small amount of money to read the title of a book or a piece of music and look at the image and go, oh, good. That’s the proper image.

And so that ability to look at content selectively and creatively and say, you know, I’m going to build a site about Corvettes, but I don’t care about repairing Corvettes or restoring Corvettes. I just want great, cool pictures of Southern California, bright sunshine, beaches. Well, that’s very different than the New Jersey Corvette community. And so all of a sudden – Google would have you believe that if they just had more data, they could chop things up into the right boxes. But really what it comes down to is the job of a magazine editor or a book editor or a newspaper editor or a programmer at a television network is part science and part art, and the art part is the part that computers don’t do very well.
...
But I would argue, with all due respect to Mr. Keen, that he wants to be the one to define who a professional is. And in a world in which the tools are ubiquitous and we all have cell phones and we don’t need a printing press for a newspaper or a transmitter, we’re all going to make content and so what we’re beginning to see is a Web in which everybody is a publisher and increasingly what I want to do is narrow the number of places that I go to listen to the world. I want to kind of dial down this fire hose of information and say, you know, as opposed to listening to the AP feed unvarnished, what I really want to do is listen to my NPR station in New York and CNN and one other professional news organization and maybe Twitter for a different kind of filter. But I don’t necessarily want to be in a position where I’m drinking from the fire hose of data.
Here is the Podcast.

And you can buy it on Amazon.com.


Here is my series on content curation.

Sunday, July 10, 2011

MediaWeek (Vol 4, No 28): Hacking May Cost $100mm, Potter's Last-Not so Fast, Blackboard, Harvard & Social Hot water, Catch22 + More

File under "believe it when it happens": NewsCorp could face $100mm fine if US authorities investigate payments: (Telegraph):

The Department of Justice (DOJ) and the Securities Exchange Commission (SEC) have been increasingly aggressive in bringing cases against corporations under America's Foreign Corrupt Practices Act (FCPA). They have so far imposed penalties as high as $800m on companies – such as Siemens – where there has been evidence of persistent and unaccounted for bribery.

FCPA experts told The Telegraph it would be "very surprising" if the DOJ didn't take action against News Corp, and would be likely to do so this week. Any FCPA probe against News Corp would damage its reputation and could further destabilisie James Murdoch's position as Rupert Murdoch's heir apparent.

Experts said it would be likely to involve a "systematic and all encompassing" investigation of every one of its business units worldwide, to uncover unlawful bribery, legitimate payments wrongly accounted for, and to check whether sufficiently robust anti-corruption measures are in place.

News Corp would have to bear the cost of the probe, which sources said would "easily cost north of $100m" and tie the organisation up in red tape for between two and four years.

Of course the Telegraph is a competitor...

JKR hints last Harry Potter film may not be the last. She also said she'd start a movie studio and hire her own actors. (Actually the last bit is a lie, I made it up) Telegraph:

JK Rowling told the crowd that while she had no immediate plans to resurrect her boy wizard, she would "never say never".

To deafening cheers, she added: "It is my baby and if I want to bring it out to play again I will."

Inside Higher Ed's take on the acquisition of Blackboard:

Still, the sale of Blackboard might have a greater impact on Wall Street than on Campus Drive, experts say. The "losers" in this case may be confined to small software companies hoping to be bought out and short-sellers who bet against Blackboard.

As for college and university customers, “I don’t think life changes very much,” says Urdan. For Blackboard to continue to be reliably profitable, it cannot afford to drive clients into the arms of its competitors by jacking up prices, Urdan says. Hence a greater focus on earnings would not necessarily mean a bigger squeeze on customers.

University Press's experiment with book rentals (IHed):

Stanford is not alone. Academic presses at several other universities are running similar rental programs, including the presses at the University of Chicago, the University of Iowa, the University of Michigan, and Ohio University.

Through Adobe Digital Editions, customers browsing press websites can purchase temporary access to an e-book, which they can read both online and offline for the duration of the lease. Some presses, such as Iowa, set the rental period — 120 days for a $10 flat fee — to correspond with the length of a semester. Others offer shorter-term options and variable pricing. The Michigan press, for instance, lets students rent an e-book for 30 days at 40 percent of the full e-book price, or for 180 days at 75 percent of the full price.

In contrast with the recent boom in the market for print textbook rentals, none of the presses contacted by Inside Higher Ed reported huge sales in temporary e-book licenses. But the idea is not so much to make a mint as it is to create a pathway to using e-books by offering a cheaper, temporary option for a reader who might not be looking to build a personal digital library. There is no secondhand market for e-books like there is for print volumes; temporary licenses let students save on books they have no intention of keeping.

Opps, Harvard sociology researchers may have compromised Facebook user profiles in a their social-network project (Chronicle):

It was the kind of collection that hundreds of scholars would find interesting. And in 2008, the Harvard team began to realize that potential by publicly releasing part of its archive.

But today the data-sharing venture has collapsed. The Facebook archive is more like plutonium than gold—its contents yanked offline, its future release uncertain, its creators scolded by some scholars for downloading the profiles without students' knowledge and for failing to protect their privacy. Those students have been identified as Harvard College's Class of 2009.

The story of that collapse shines a light on emerging ethical challenges faced by scholars researching social networks and other online environments.

The Harvard sociologists argue that the data pulled from students' Facebook profiles could lead to great scientific benefits, and that substantial efforts have been made to protect the students. Jason Kaufman, the project's principal investigator and a research fellow at Harvard's Berkman Center for Internet & Society, points out that data were redacted to minimize the risk of identification. No student seems to have suffered any harm. Mr. Kaufman accuses his critics of acting like "academic paparazzi."

A Bill Wyman in Slate thinks the movie industry is about to repeat music history (Slate):

It seems plain that the 2010s are going to be the decade of video. There are good reasons, looking at matters in the short term, for the movie and TV industries not to get their acts together. There are genuine economic forces at work that prevent it as well. (For one, the principals involved need to accept what the music industry never did—that the overall value of its product, which had been propped up by its monopoly control of it, has been considerably and permanently lessened. It's a lot to ask.)

But we can see what didn't work for the music industry. Will Hollywood figure it out? I doubt it. For one, the power of the parties involved, the complexity of their interrelationships, and even the internecine battles playing out inside some of them dwarf those of the music biz. Consider: Sony, Microsoft, Apple and Nintendo; the TV hardware makers (including Sony); the studios, each with corporate parents and international interests (Sony again); theater chains; TV studios (Sony again), TV networks; stars, writers, directors, and their unions; ancillary players like Netflix, Amazon, and the like; and others I'm forgetting. (And then add antitrust regulators here and, even more importantly, in the EU into the mix.) Try getting that crew of misfits and miscreants to agree on anything.

Another factor mitigating against them proactively fixing the problem: The stakes are in a sense lower, in that theater exhibition, a big chunk of the studios' income, won't be affected, for now. The exhibition field can be thought of as the movie industry's equivalent of the live-concert industry in music, but one where all the money doesn't go to the artists. But: The increasing quality of the home-viewing experience, particularly for adult-appeal films, is I think an underappreciated iceberg ahead. And the free money coming from innovations like 3-D and IMAX showings, however evanescent their appeal, are for now covering up a lot of softness in the industry.

Not entirely sure I agree with his argument.

Daniel Swift in The New Statesman on the 50th anniversary of Heller's Catch22 (NS):

Later, the catch is something simpler. The doctor tells Yossarian his own version of catch-22, which holds: "You've always got to do what your commanding officer tells you to." Finally, an old woman in the ruins of Rome explains: "Catch-22 says they have a right to do anything we can't stop them from doing." The catch is always what traps us and we are caught less by the precise rule than by our apprehension that such a rule must exist.

This sounds like a lot of weight to place on what is an extravagantly funny book, but it is precisely its jokes that elevate paranoia to a style. One character "turned out to be good-natured, generous and likable. In three days, no one could stand him." Another "had a bad start. He came from a good family." This is a screwball, side-of-the-mouth kind of humour, and if you say it fast enough it just might sound wise.

Like so much of the novel, these jokes are an invitation to a desperate laughter, the only response to a world in which all are trapped without understanding why and the only rule is repetition. One character was named Major Major as a joke by his father. When he joins the army, he is quickly promoted to the rank of major "by an IBM machine with a sense of humour almost as keen as his father's". He is ruined from the start and his fate is out of his hands.

And an interview with the man himself (NS)

We Ten Million (Intelligent Life): The world is lousy with aspiring novelists who will probably never be published. Alix Christie offers insight into what keeps them working ...

This is enough to give the struggling writer pause. Meanwhile, the publishing industry itself is undergoing some discouraging changes. New numbers show that even successful authors earn far less money from books than they used to. In an industry driven by hunger for the next blockbuster, the chances of making a living as a writer are slimmer now than ever. My timing has always been off, I told my husband, fellow journalist and leading fan, whose job maintains the roof above our heads. Just as I’d decided to tackle another draft of my new novel—in search of that great, elusive shape that might translate into sales—the market had moved on.

In the face of such odds, merely writing a novel must seem perverse. Self-indulgent, at the very least, if not financial suicide. The question is less whether the novel as a form is dying, or if the internet can offer a lifeline to certain writers. What cries out for explanation is the strange, persistent fact that millions of us spend years attempting something for which we are certain to see little, if any, reward.

From the twitter this week:

Boost for library campaign as court orders judicial review -

The phone-hacking saga threatens Rupert Murdoch, the press as a whole, the police and politicians

Australian Booksellers Association Wary Of Pearson REDGroup Deal Paidcontent

Sunday, July 03, 2011

MediaWeek (Vol 4, No 27): ProPublica's Newspaper Apps, Hemingway, EMI + More

Very interesting article from Nieman Journalism Lab about the way ProPublica's newest news app uses educational data and how the effort is a view on the way newspapers can provide both more depth and engagement (social aspects) for their readers. Well worth reading for the lessons academic publishers might take away (Nieman):

ProPublica leads the field in developing news apps; each one demands a unique strategy for determining how users will actually navigate — and benefit from — the app’s interface. With this one, “we were focusing a lot more on what behaviors we wanted to encourage,” says Scott Klein, ProPublica’s editor of news applications. ProPublica is constantly thinking about how to organize reporters, both within and outside of its newsroom, around its stories, notes Amanda Michel, ProPublica’s director of distributed reporting. “Here, we wanted to take it one step further.”

With that in mind, the app invites both macro and micro analysis, with an implicit focus on personal relevance: You can parse the data by state, or you can drill down to individual schools and districts — the high school you went to, or the one that’s in your neighborhood. And then, even more intriguingly, you can compare schools according to geographical proximity and/or the relative wealth and poverty of their student bodies. (Cambridge Rindge and Latin School, just down the street from the Lab, has 1,585 students, 38 percent of whom receive a free or reduced-price lunch; Medfield Senior High, a few miles southwest of Cambridge, has 920 students and a 1-percent free/reduced lunch rate. Twenty-four percent of Rindge and Latin’s students are enrolled in advanced math courses; for Medfield High, the rate is 42 percent. Compare that to Health and Human Services High School in Lawrence, which has 89 percent of its students on free or reduced-price lunch — and an advanced-math-enrollee rate of 4 percent.)

“It really is an auto-story generator,” Umansky says.

This week the NYTimes review A World of Fire by Amanda Foreman which takes a view of the American Civil War from the British perspective. I haven't read this yet but I did get it in the UK in December mainly because the US publisher wasn't releasing it until the summer (now). NYT

Now that Americans are taught that the war was a noble conflict waged by Lincoln and the forces of light against misguided and contumacious Southerners, it’s especially valuable to be reminded that this was far from how all the English saw it at the time. To be sure, almost no Englishman defended slavery, long since abolished in the British Empire. The British edition of “Uncle Tom’s Cabin” had sold an astonishing million copies, three times its American sales, and the Royal Navy waged a long campaign against the slave trade: on his first visit to Downing Street, President Obama was presented with a pen holder carved from the wood of one of the ships that conducted that campaign.

But while some English politicians, like the radical John Bright and the Whig Duke of Argyll, ardently supported the North, plenty sided with the Confederacy. They even included W. E. Gladstone, on his long journey from youthful Tory to “the people’s William,” adored by the masses in his later years. Apart from sympathy with the underdog, many Englishmen believed that the South had a just claim of national self-determination.

Turn on Fingerprint File by The Stones and dwell on the idea that the FBI drove Hemingway to suicide (Observer):

Writing in the New York Times on the 50th anniversary of Hemingway's death, AE Hotchner, author of Papa Hemingway and Hemingway and His World, said he believed that the FBI's surveillance "substantially contributed to his anguish and his suicide", adding that he had "regretfully misjudged" his friend's fear of the organisation.

The reassessment is significant as it was precisely because of Papa Hemingway that the writer's fear of being bugged and followed by the FBI first surfaced. Hotchner's belated change of heart casts a new light on the last few months of Hemingway's life and two incidents in particular.

In November 1960, Hotchner writes, he had gone to visit Hemingway and Mary in Ketchum, Idaho, for an annual pheasant shoot. Hemingway was behaving oddly, Hotchner recalls: "When Ernest and our friend Duke MacMullen met my train at Shoshone, Idaho, for the drive to Ketchum, we did not stop at the bar opposite the station as we usually did because Ernest was anxious to get on the road. I asked why the hurry. 'The Feds.'

Here is the Hotchner piece from the NYTimes. EMI has dumped ASCAP the music tracking and collecting agency (NPR):

Leigh and other analysts say that EMI may be the first big publisher to cut ASCAP out of digital rights negotiations, but it won't be the last. TuneCore's Price says that in an age of shrinking profits, companies like EMI want to eliminate the fees they have to pay to ASCAP. EMI might be especially concerned with short-term cost-efficiency at this particular moment, since it recently put itself up for sale.

"They want their balance sheet up," Price says. "That's why EMI is rushing around doing this, because they're trying to get bought by Russian billionaires."

The interests of EMI's publishing arm may not necessarily be those of the songwriters it represents. As it is now, ASCAP takes a fee from payments it collects, then distributes the rest of the money equally between songwriter and publisher. Casey Rae Hunter, of the nonprofit advocacy group Future of Music Coalition, says the big music publishers don't have the same obligations to songwriters that ASCAP does to those same people, its members.

In sport; Barca aren't just invincible on the field they also do good business (Economist) Short week this week. From the Twitter: A Spectacle of Dust: The Autobiography by Pete Postlethwaite: review - Richard III: Kevin Spacey, the king with the common touch - ALA Annual 2011: Top Tech Trends: Apps on the Upswing:

Thursday, June 30, 2011

Kabul Intercontinental 1973

Kabul Intercontinental, 1973
Another weekly image from the family archive. Click on it to make it larger.

The hotel on a hill. We visited once back in the early 1970s when all was relatively calm. Sad news this week that the hotel was the site of a terrorist attack.

More from the trip that year on flickr.

Wednesday, June 29, 2011

ALA Speech Parallel Universe: Monographs don't support the library mission.

I was asked to participate in a panel discussion on the relationship between publishers and libraries and specifically asked to present a speech I gave at the Frankfurt book fair last October.

(The slides referenced by the numbers in the texts below are located here).

(1) Good Afternoon and thanks for having me. Sometimes when you come last in a series of speakers you run the risk of repeating some of what the previous speakers spoke about but I hope that’s not the case with my comments.

Towards the end of last year, I was asked to make a presentation at a small conference connected to the Frankfurt bookfair. I have made presentations to this group before and the general themes discussed have always been centered around the publishing supply chain. In my presentation that day I chose to speak about how libraries and publishers should think about their relationship with a view to using the current general dislocation of the publishing business as an opportunity to ‘re-set’ the relationship.

Based on that speech I was asked to participate in this meeting and again speak about the same issues. In fact, I’ve made very few changes to the original presentation and frankly, if anything, over the intervening months the relationship between publishers and libraries has become worse rather than better.

To a group of mostly publishers at Frankfurt, I wanted to stress that there is a lot going on in the library world relevant to them but to which they remain largely ignorant. This room in contrast is a room full of experts and I hope that I don’t insult you with what may seem basic details about what you are all experiencing.

Significant change is afoot, and any business that is connected to the publishing industry is experiencing change and increasing complexity: Libraries are no different.

We naturally associate books with libraries but monographs have not supported the library mission for decades. (2) Data even hints that books are not a success story in the current library environment. I expect my statement might strike you as odd – perhaps controversial – but research data from a range of studies confirms that books are expensive to manage, under-utilized, hard to navigate and of declining importance to scholarship. Don’t forget that books also suffer from opportunity cost: Decisions to purchase specific books are rarely optimized with demand and; thus, books that may have supported a need are not purchased and books that were purchased sit on shelves rarely used. Other than that they are perfect.

Many agree particularly in trade publishing that the publisher/library model must change as content migrates to electronic forms but a deeper analysis of these data implies something more fundamental. We need to re-examine the definition of the monograph.

Libraries face many practical challenges. (3) Despite remaining critically important to their respective communities, public and academic libraries are under tremendous strain. This is particularly true of the public library. If not from actual dwindling revenue sources causing layoffs, closings and reduced services, then from the passive aggressive stance of publishers who threaten to withhold their electronic titles from library patrons or limit the total number of check outs for titles purchased by the library. In tandem, academic libraries face different but no less challenging issues about their position in education generally and on campus specifically.

(4) This bleak outlook obscures the fact that big important questions are being asked and meticulously addressed about the future of books in the library. At all levels, libraries are embarked on a radical redesign and reevaluation of their activities which will redefine the library for monographs. These changes are almost completely hidden to publishers and, at a critical juncture in the transformation of the relationship between publishing and libraries neither side seems to know or appreciate enough about the circumstances of other.

(5) In particular, the sharp disagreement over the provision of eContent may permanently fracture the always uneasy alliance between book publishers and libraries as more content migrates to electronic form and consumers make electronic delivery their format of choice. This should be troubling to anyone who believes – as I do – that libraries and publishers share a desire to expand knowledge and community around books.

(6) My comments today take the library perspective and I have organized my comments around three themes.

(7) Firstly, how important are libraries to publishers in monetary terms? Secondly, a look at some of the most important strategic library initiatives under way and, thirdly some views on the future for libraries and publishers.

(8) First, at approximately $2.0billion, all library segments represent approximately 5% of industry revenues. This makes the entire segment approximately the size of a large chain retailer. There are over 13,000 public and academic libraries in the US and these figures would suggest an average annual book spend of approximately $150,000. That may be a reasonable average although I must add that auditable data is impossible to come by so if you look into these numbers your mileage may vary.

The primary focus of this presentation will be on the academic library environment; however, let me make some brief comments about the situation with public libraries in the US.

(9) To the general public, the value of libraries is unquestioned and here in the next sequence of slides are data from OCLC and a report I’ll note in a moment. Americans believe public libraries improve their quality of life and view the library as a resource to help them navigate an uncertain future. (I often seek refuge there myself).

The library patron of 2010 seeks help, (10) reference material, education and community yet as economic circumstances deteriorate library budgets are slashed and services limited or eliminated. (11) Thus, while visits and circulation are up (12) so are closings and service reductions.

(13) Academic libraries are not immune to macro economic changes either; although they seem to have more flexibility to devise new methods of dealing with some of the economic challenges they face. As you may know, the library collection is viewed as a point of comparison (14) and remains important to the institutions accreditation but on campus libraries face challenges to their traditional position that might even include how effectively they are using the library building. Increasingly, the academic library is facing particular challenges in their ability to deliver more effective and efficient services. In this environment – and maybe because of it - revolutionary approaches to collection management are being tested and implemented.

For example, (15) can you envision an academic library with no physical books? That sounds absurd – even crazy - yet during a recent renovation, a large state university library removed all their books from the library and placed them in off site storage. Service for students and faculty during this renovation was impacted only minimally and once the library space was remodeled not all the books returned. Not only do the remaining books at this library look more like decorative display items than accessible resources but the space has been reconfigured to match a changed teaching environment. NYU removed 30% of their collection during a similar renovation. At the University of Texas, a new library received national attention as a library without any “books” There are more and more examples –including a new library in Chicago - of this changed approach to collection development and management.

As libraries rethink their physical collections, we shouldn’t lose sight of some more fundamental problems that book publishers should be aware of. The Association of Research Libraries publishes annual statistics and these reflect some troubling data points with respect to monographic purchasing trends over the last 20 years.

(16) Serials publishers with their revenues up an average of 7.3% per year will be excited. Over the same period, the monograph publisher has seen prices grow a measly 2.9% per year with most of that increase occurring in the early years. Even more troubling, the number of titles purchased each year has straight lined since 1986. With an explosion in books published over just the past ten years, academic libraries are buying the same number of books as they were in 1988. Virtually all other categories have outstripped spending on books (including the consumer price index). To add salt to the wounds, student and faculty populations have grown over this period but this growth has not translated into more books purchased. And as an aside, circulation is also going in the wrong direction.

Importantly, these statistics are definitive: They are not isolated. When we contemplate how to approach the library market it is important that we recognize that current experience is very much a reflection of prior performance. In other words, I don’t believe we can expect this to get any “better”. It appears, monographs have been losing the knowledge race in university libraries for a long time and, if publishers value this segment then they need to recognize and then understand this.

Not all the data is so black and white and perhaps there is some good news for publishers. For example, (17) viewing supply and demand in ARL libraries via the prism of inter library loans we see significant increases year over year for books loaned and borrowed. ILL isn’t studied in detail but I recently learned from OCLC that they are conducting more analysis of this area and their initial research shows some interesting findings. For example, they have been astonished to learn of the number of times a single title (18) has been loaned more than fifty times in one year. It appears libraries are relying more and more on ILL to support spikes in their local demand.

According to OCLC, these “hot titles” are often widely held titles suggesting that the data begs for more analysis. Certainly as a monograph publisher you would be troubled by some of these stats and would want more analysis.

In summary, we face significant challenges in the academic and public segments concerning financial and economic issues however we can’t ignore the tenuous relevance of the monograph itself. Can it be business as usual for the monograph?

Which brings me to the second part of my talk where I discuss some of the change programs already underway.

(19) The academic library has been forced to re-evaluate its activities for a variety of reasons. If we think about the changes made generally over the past 20 years to accommodate a migration from paper to electronic materials seen particularly in serials then the current impact on monographs should have been anticipated. In other words it was foreseen.

One important change initiative could be characterized as driven by “efficiency”. As the thinking goes; “are we as librarians delivering the appropriate services in the most efficient manner?” Whereas detailed cost analysis has always been possible and in some cases executed, economic realities now enable solutions that previously may have been unrealistic for practical or political reasons. The life time cost of maintaining a monograph collection were always known to be expensive but limited alternatives to the open stack paradigm made real analysis irrelevant. With the rapid escalation in digitization programs and a collective, more open and realistic approach to resource sharing, libraries now have viable options with respect to down-sizing their monograph collections. This now defined expense coupled with the very real costs of real estate and development projects for new buildings has many university administrators salivating over all that “under-utilized” space.

(20) Research conducted by Paul Courant and Mathew Nielsen (The Idea of Order) explicitly documents the costs of maintaining a print monograph collection. The opportunity for publishers may rely on turning this analysis of the ‘life time cost’ of holding book into a sales opportunity for eBooks. The authors also calculate (21) that a typical academic library could be spending about $1mm just to maintain their legacy print collection. And in an environment where monograph usage is declining this large annual expense begins to look like an onerous and miss-guided use of funds. And for publishers, what response do you think you will you get if you ask them to – in effect – add to this annual expense by buying more print?

As I noted earlier, the case for a wholesale reevaluation of the idea of books in the library has gained credibility. As strange as it is to say, the physical book collection may not be needed. It may be both economical and efficient to remove them. Constance Malpas from OCLC goes a bit further when she comments (22) that “books have already left the building” – with over 70mm volumes having been removed from local collections and placed in off-site storage. Some important universities have determined that they can operate with little or no diminution of service while reducing their on-site collections.

Simply moving books off site however, doesn’t represent a total solution. As the authors Courant and Nielsen note, electronic storage in addition to or combination with physical collections is most optimal because access to an electronic version of a book aids in selection of the title. If a user is able to look at the TOC or index or search the electronic version in advance of requesting the title then they are more likely to request from off-site storage books they really need. Large (23) digitization programs such as Hathi Trust and others are beginning to support this type of “mixed platform” hybrid.

The Hathi Trust is one of several digital repositories. At Hathi, their mass-digitized collection is sufficient to replace at least 30% of most academic print book collections. The potential savings are very real (24). Hathi grows daily and other repositories add titles at a similar rate. All have a different collection profiles and different partnerships but at some point these repositories themselves will collaborate and weave together their collections so that the overlap or replacement potential across academic library collections will near 100%. Publics will also see some benefit here as well.

So what are we seeing here? Initially, I spoke about the cost savings from more efficient use of physical space and transitioned into discussion about shared repositories of content. These activities are closely related and will be progressively augmented and expanded with further network level services. In short, more sophistication will ensue concerning access, applications and services focused on monograph content that historically was distributed in the extreme volume by volume and library by library.

Strategically, what might these initiatives mean for publishers? Libraries are not saying emphatically they don’t want print but their policies and practices are changing. In some cases new books go immediately to off site storage. In accessing these assets, the library also wants a digital copy that they can place in the catalog for search and discovery. The shared approach to collection management while primarily reflective today of their retrospective print collections will become the paradigm for future purchases – both print and eBooks. Going forward publishers will be expected to accommodate this. While representing a challenge for both libraries and publishers there may be opportunities in working toward a new business model. Recall, that the combination of the ILL statistics and the Hathi stats on title overlap suggests – strongly – that supply and demand is significantly out of balance. Addressing this is an opportunity.

(25) This discussion would not be complete without also bringing in the migration to eBooks and eContent. It may be in the transition to an eBook environment where publishers and libraries will clash. Beware however that it would be a significant mistake for book publishers to assume libraries are ignorant of the issues and complexities of eBook and eContent business models as I think I have just demonstrated.

In fact, libraries may (in this room I can say ‘they do’) have a more experienced view of the eContent business models than many book publishers. Libraries participated in the migration of print serials and journals to online databases and most importantly facilitated the monumental improvements in the provision of serials content to this segment. Some see similar and maybe greater opportunities as the monograph makes this transition.

But publishers see eBooks in libraries as problematic. There may be more acceptance of eBooks in the academic library setting but thus far much less so in the public library segment. (26) A recent report published by Chief Officers of State Library Agencies (COSLA) suggested that libraries seek to organize a national buying pool to source and negotiate eBook deals with publishers. We’ll see how far they get with that.

Which brings me to the last part of this presentation.

“How is that a good model for us?” (27) is how Macmillan CEO John Sargent put it when discussing the role of libraries in the future. He was referring to the ability of a patron to loan an eBook from their living room without having to stand up. “In the old world” he said, “there was a certain amount of friction in the chain that precluded this type of ease of use.” To take this model to its obvious conclusion, wouldn’t every reader get a library card and an eBook reader and download books free from their local library? Perhaps, and in that circumstance it would be hard to recognize the value of this model to publishers.

Libraries see it differently though: EBooks represent an opportunity to engage people who can’t or won’t come to the local library. The practical benefits of eBooks mitigate the reduction in opening hours, staffing and geographic/location issues that preclude use of the libraries. Academic libraries in particular also see huge opportunities to improve the utility of the eBook titles they buy.

The COSLA report also pointed out access to eBooks is currently nowhere close to the environment envisioned by Sargent. The study confirmed that getting eBooks isn’t convenient or easy to do. Typically, the user interface is described as unfriendly and the fact that eBook sites are often not integrated with a library’s web site makes the eBook catalog hard to find.

(28) Looking forward to a new model publishers naturally and quite rightly require a model that represents “true-value” for their sales into the segment but, in my opinion wondering whether eBooks can be managed, controlled or rationed in the library marketplace misses the larger picture: Monographs are on the downswing. The bigger question we should be asking is “Why don’t monographs work in the library anymore?”

There should be mutual interest here: Publishers want to continue to make their monographs available to libraries and libraries want to most effectively match their collections to the demands of their patrons. What might these areas of cooperation encompass and does the migration of formats – print to eBook – represent an opportunity to reinvigorate the book?

Here are four suggested programs libraries and publishers might consider adopting in concert to their mutual interest. (29)

Firstly, there is too little market intelligence about the behavior of a library patron from their use of the library material to their book buying behavior. For example, is the heavy library user also a buyer of books and, how does their behavior change when eBooks are made available? Understanding the inter-play between library lending and purchasing should be critical to defining a new or optimal model that allows a full catalog of eBooks to be made available via the public and academic library. Libraries routinely make the point that library patrons contribute significantly to the marketing of all books. Defining this would represent an important improvement in the relationship and understanding between publishers and libraries.

Secondly concerning metadata, as serials publishers transitioned to eContent it became clear quickly that many (most) of them had significantly incomplete metadata about their historic catalog. Libraries helped fill some of those important gaps and thus enabled the publishers to create better, complete and more expensive databases. Book publishers almost certainly have a similar issue and while many of them may not know it yet, monograph collections are likely to look more like database products in five years than a collection of individual pdfs. In that database environment the publishers are going to want better metadata. In the effort to create better data publishers and librarians might collaborate.

(30)Thirdly the manner and method that characterizes the migration serials publishers made from print to database products should be instructive for monograph publishers. Earlier, I suggested - or predicted - monograph databases and here is where the lessons of the serials business could be most important and instructive.

Libraries want to buy books that are read and used, they want books that are cited and referenced and they want books that support the departments that they serve. As serials publishers recognized, better content and increased functionality drives usage and usage drives renewals and is likely to enable rising annual subscription prices. Publishers of monographs think in terms of one time sales but in a database world they need to be thinking of an integrated database of content that draws usage and is licensed annually.

The ISI citation index that measures the ‘importance’ of a serials title is one of the most important metrics in serials acquisition and it is likely that something similar will develop for monographs and/or monograph publishers. Monographs will be graded on their utility to researchers, academics and patrons. Gone is the day that a book will sit unobtrusively on a shelf for years and gone is the day a book “sits” independently of all the other books.

Serials publishers/aggregators provide substantial value-add for the e-titles they provide in comparison with those delivered in the print world and yet product development hasn’t stopped. Recently Elsevier announced a ‘developer platform’ or ‘app store’ that allows third parties to build applications and services around the Elsevier journal content extending the value proposition to all Elsevier customers. These features represent some of the ideas monograph publishers should be considering as they make the transition to eBooks in the library segment.

‘Just-in-case’ purchasing has failed. To assume this model will transfer to eBooks is to ignore fundamentals. While the old monograph purchase model has collapsed there remain indications from ILL data that demand for certain monographs remains high. Even now, ILL data can and should be used by both libraries and publishers to better match demand with supply for print. As print demand spirals downward libraries and publishers should be sharing information to anticipate increases in demand and thus optimize the demand for these popular titles. Perhaps this effort could form the basis of greater cooperation in the larger question of the future of the monograph.

Fourth and last, smart publishers are going to think hard about some of the data about the lifetime cost of books presented in the report by Paul Courant. Publishers will need to copy serials publishers to significantly increase the value proposition of the content. To achieve this goal, publishers may determine that databases provide greater utility supporting deeper linking, citations and enabling annotations than selling titles one by one. A publisher in a position to collect and collate the reader experience - to collect the social ‘exhaust’ in the references, notes, citations, commentary. etc - will be able to build a stronger franchise with the library buyer. Enabling an ability to document the scholars’ interaction with books will serve to reinvent what the monograph represents to library patrons.

(31) Publishers have their work cut out for them assuming they view the library market as one they wish to invest in for the future. Given the long experience of monographs in the library segment their effort is long over due. John Sargent might ask “Is this a good model for us?” but libraries are also asking exactly the same question. (32) Publishers and libraries have an opportunity to build a new model and a better product and libraries are already moving toward their version. Will publishers join them?

(33) Thank you and I’ll take questions.

My thanks to Constance Malpas at OCLC who provided the initial inspiration for this presentation in her presentation to the RLG symposium which I attended in Chicago and later in email discussions between the two of us as I was putting my presentation together. Her influence is especially represented in the last section of this presentation.

Monday, June 27, 2011

PEW Research suggests surge in e-Reader purchases

A new research report from PEW suggests that e-Reader growth has surged since late last year (PEW):

The share of adults in the United States who own an e-book reader doubled to 12% in May, 2011 from 6% in November 2010. E-readers, such as a Kindle or Nook, are portable devices designed to allow readers to download and read books and periodicals. This is the first time since the Pew Internet Project began measuring e-reader use in April 2009 that ownership of this device has reached double digits among U.S. adults.

Tablet computers—portable devices similar to e-readers but designed for more interactive web functions—havehttp://www.blogger.com/img/blank.gif not seen the same level of growth in recent months. In May 2011, 8% of adults report owning a tablet computer such as an iPad, Samsung Galaxy or Motorola Xoom. This is roughly the same percentage of adults who reported owning this kind of device in January 2011 (7%), and represents just a 3 percentage-point increase in ownership since November 2010. Prior to that, tablet ownership had been climbing relatively quickly.

Growth over time

Download the full report.

Sunday, June 26, 2011

MediaWeek (Vol 4, No 26): Books In Print, Journal Publishing, Joyce, Education and Technology, Area 51 and more.

Sam Andersen in the NY Times is stopped cold by an actual book (NYT):

The book was the The World Almanac and Book of Facts, an iconic yellow slab of lists and stats and graphs that has been, for the last century or so, holy scripture to the culture’s various ministers of information: journalists, writers of elementary-school reports, know-it-all uncles, “Jeopardy!” contestants. It promises to deliver, at the speed of print, all the world’s most important facts: the state bird of Oklahoma (the scissor-tailed flycatcher); the year Euripides was born (484 B.C.); the phone number for Gamblers Anonymous (213-386-8789); the major industries of Guyana (bauxite, sugar, rice milling, timber, textiles, gold mining). It is, in other words, basically the analog Internet — the Ghost of Search Engines Past.

Over the last decade, the almanac has been superseded, thoroughly, on just about every front. I’d assumed it had died, years ago, in the mass extinction that brought down (or mortally wounded) all of its informational cousins: the encyclopedia, the phone book, the printed dictionary, the classified ad, the paper road map and even the bookstore itself.

In this day and age, with the almost limitless ability to publish additional and related material, some journal publishers continue to cling to antiquated and out of touch editorial polices (NYT):

In March, for instance, Daryl Bem, a psychologist at Cornell University, shocked his colleagues by publishing a paper in a leading scientific journal, The Journal of Personality and Social Psychology, in which he presented the results of experiments showing, he claimed, that people’s minds could be influenced by events in the future, as if they were clairvoyant. Three teams of scientists promptly tried to replicate his results. All three teams failed. All three teams wrote up their results and submitted them to The Journal of Personality and Social Psychology. And all three teams were rejected — but not because their results were flawed. As the journal’s editor, Eliot Smith, explained to The Psychologist, a British publication, the journal has a longstanding policy of not publishing replication studies. “This policy is not new and is not unique to this journal,” he said.

As a result, the original study stands.

From Intelligent Life, Frank Delaney is trying to decipher James Joyce (IL):

Delaney—an Irish broadcaster and author based in New York—admits that as a young man he found "Ulysses" unreadable. But as the centenary of Joyce’s birth approached in 1982, he felt increasingly embarrassed by his failure to get through it. "I began to read it aloud, and it started to make sense—because it’s not a novel, it’s a prose poem." He went on to write a bestselling book about Joyce’s Dublin, after which Joyce became "a resident guest in my mind". He has now read "Ulysses" six times.

With his rich Irish intonation and palpable enthusiasm, he makes an ideal guide. The book, he declares, is one of the pleasures of life: "a vast, entertaining, funny, absorbing, exciting, complex, immensely enjoyable novel. A book to get lost in." It is also a book to listen to: "Joyce was a singer—he had a beautiful tenor voice—so he understood writing for the ear. In 'Ulysses' you can hear how he slips from one thought to another, which is fascinating."

From Inside Higher Ed a look at why educational publishers and small EdTech companies need each other (IHE):

In the next 2 years we will see an acceleration of investments and purchases in the edtech startup and edtech small company (revenues <=$20 million a year) space by the likes of Pearson, McGraw-Hill, Houghton Mifflin Harcourt, and Cengage.

Unsubstantiated dross: Why do publishers keep publishing this stuff. A review of Area 51 and I saw did see the interview on John Stewart and he seemed genuinely taken with the book (or maybe he's crazy) New Statesman:

But I speak too soon. It was all going so well, right up until page 370, when we are told that that the aircraft which is supposed to have crashed in Roswell was - get this! - a Nazi flying saucer sent over by the Soviets to create a mass panic of alien invasion. But, wait! There's more. The pilots were in fact "biologically and/or surgically reengineered children" produced on the orders of Joseph Stalin by none other than - ta dah! - Joseph Mengele.

Ms Jacobsen is adamant that the source for her tall story is completely reliable. "This," she told CBS News, "is information that came to me from the source, who I absolutely believe (and) stand by. I've spoken with him since the book has been published...and what he said was that the child-sized aviators had been the byproduct of this horrific human experimentation program by Stalin, in collaboration with the doctor from Auschwitz, Dr. Joseph Mengele."

In the Observer Robert McCrum thinks there's no reason print and e can't happily coexist (Observer):

The brilliant simplicity of the book should be the equal of the latest technology. Reading a book on a screen is like enjoying wine intravenously. The book remains an aesthetic as well as a literary experience. Owning printed books may soon become synonymous with collecting them.

Richard Charkin, director of Bloomsbury, sees digitisation as an opportunity. "The publisher chooses the book and turns it into something better, publicises it, markets it, and collects the money. What happens in a digital world is identical to that. I am more optimistic about the future than I can express."

Malcolm Gladwell, bestselling author of The Tipping Point, is possibly a bellwether. What's his next project? Gladwell is working with his publisher to produce his oeuvre in a high-priced box set. "There's a market for Porsche and BMW or Toyota and Fiat," he says, "but not much in between. So it's Prada or H&M, ebooks or hardbacks. The book is alive and well, just a tad more exclusive. Perhaps it's the next big thing."

A Federal Judge takes issue with the proposed settlement of a case brought against West Publishing and Kaplan over test prep materials for the LSAT and calls the coupon idea "laughable". (Law):

A federal judge refused to sign off on a second settlement in the BAR/BRI antitrust litigation after objectors raised concerns that Kaplan Inc.'s portion of the deal involved coupons.

The deal would have settled claims by class members alleging that Kaplan and West Publishing Corp. conspired to monopolize the market for bar review courses. West Publishing owns BAR/BRI and Kaplan sells preparatory courses for the Law School Admission Test. Under the settlement, West would have paid $5.29 million in cash and Kaplan would have provided coupons worth $150 each toward the purchase of future course materials.

Darwin's notes and marginalia go on line and will be available to scholars to understand how (or if) he came up with the Origin of the Species (Daily Mail - not a paper I normally read mind you).

Darwin had 1,480 books in his library, of which 730 contain a wealth of scrawled notes, providing clues to his thoughts as he wrote On The Origin Of Species. For example, his friend Charles Lyell wrote in his famous Principles Of Geology that there were definite limits to the variation of species.Darwin wrote alongside this: 'If this were true adios theory.' Academics hope the digitisation project will allow everyone to retrace how Darwin used reading to advance science. Anne Jarvis, librarian at Cambridge University, where most of the collection is held, said: 'The Darwin collections are among the most important and popular held within Cambridge University library. 'While there has been much focus on his manuscripts and correspondence, his library hasn't always received the attention it deserves - for it is as he engaged with the ideas and theories of others that his own thinking evolved.'
EBSCO Publishing and Elsevier Reach Agreement to Provide Full-Text Searching of All SciVerse ScienceDirect Journals & eBooks for EBSCO Discovery Service™ Customers (PRWeb):
Full text from SciVerse ScienceDirect is being added to EBSCO Discovery Service™ (EDS) thanks to a new agreement from Elsevier and EBSCO Publishing (EBSCO). ScienceDirect, part of the SciVerse suite of search and discovery products provided by Elsevier, is a leading full-text scientific database with journal articles and book chapters from more than 2,000 peer-reviewed journals and 20,000 books and major reference works. ScienceDirect currently includes more than 10.5 million articles and chapters with nearly 500,000 added every year. Elsevier joins a growing list of publishers and other content partners that are taking part in EDS to bring more visibility to their content. Partners include the world’s largest scholarly journal & book publishers including Elsevier, Wiley Blackwell, Springer Science & Business Media, Taylor & Francis Informa, Sage Publications, and thousands of others. Partners also include content providers, such as LexisNexis, Thomson Reuters (Web of Science), JSTOR, ARTstor, Credo Reference, Oxford University Press, World Book, ABC-CLIO, and many others.
From the twitter this week: Baker & Taylor and Barnes & Noble Partner to Build Library Access Apax’s Cengage Buying National Geographic’s School Publisher - Amazon reprints Ed McBain: Random House relaunches Loveswept: What Big Media Can Learn From the New York Public Library - In sports: Babe Didrikson Zaharias’s Legacy Fades (NYT)

Thursday, June 23, 2011

The Gap Between Ka Moa o Pele and Halali'i: Haleakala Crater


The Gap Between Ka Moa o Pele and Halali'i: Haleakala Crater
Another weekly image from the family archive. Click on it to make it larger.
It is almost impossible to describe the sheer extent of the Haleakala Crater that tops off the Hawaiian island of Maui. This image is taken virtually in the center of the crater on one of the hiking trails that course through the moon-like landscape. The trail is described in one of the Park's handouts: Ka Moa o Pele Trail branches from the foot of the Sliding Sands Trail to join the Halemauu Trail across the crater. It is a scenic route between silverswords on Ka Moa o Pele, a red cinder cone. Flowering plants can usually be seen from June to September. Pa Puaa o Pele, Pele's Pig Pen, is the rim of a spatter cone, now buried, in the low pass between Halalii and Ka Moa o Pele.
Close readers will know I lived on Maui for a while but this is taken on a subsequent vacation in 1991. Having said that the image could easily have been shot in 1891. (I’ve just had over 1,000 image of Hawaii scanned so there may be more to come). One of my other images in this series was taken at dawn from the observatory which is at an elevation of 10,000 feet. After hiking down into the crater to this point you will have descended over 2,000 feet. On this day we hiked into the crater from the observatory, then across the crater floor and up the ‘switch-back’ trail to Crater Rim road. At the point the trail meets up with the road the altitude is still about 1,000 feet below the summit and almost six miles from where you probably parked your rental. On this particular hike, we stupidly hiked the road back but on future visits we’ve done what most normal people do and thumb a ride back to the top. A long day but an incredible experience and recommended for any able bodied and hiker.
Map of the crater